How to Call a Live Person in Ameren Illinois Customer Service

Below are steps to contact Ameren Illinois customer service and get a live person on the phone:

  • Dial 1-800-347-2683
  • Press 4
  • Press 5
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Ameren Illinois

Ameren Illinois Voice Main Menu

  • Say “power problems” or press 1 to report an outage or receive estimated restoration information, report down pole, streetlight or any other power related problems
  • Say “billing and payment” or press 2 for billing and payment information
  • Say “service” or press 3 to start, stop or transfer service order for new construction service
  • Say “other matters” or press 4 for all other matters
  • Say “repeat” or press 7 to hear this options again

Ameren Illinois Customer Service Representatives Hours

Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.

Ameren Illinois Support Phone Numbers

  • Ameren Illinois Support Phone Number: 1-800-347-2683. Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
  • Business: 1-800-232-2477. Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
  • Construction & Engineering: 1-888-659-4540.
  • Property Management: 1-800-487-5795.
  • Website Support: 1-877-263-7361.

Ameren Illinois Web Links

Ameren Illinois Mailing Addresses

Payment:
Ameren Illinois
PO Box 88034
Chicago, IL 60680-1034

Correspondence:
Ameren Illinois
300 Liberty St.
Peoria, IL 61602

Ameren Illinois support email

You can send an e-mail to Ameren Illinois at Ameren Illinois contact us page by clicking the “Email form” button.

Ameren Illinois Live Chat Support

You can start a live chat with customer support at Ameren Illinois Contact page by clicking the “Log in and Chat” button. Chat is available from 7am to 7pm on Monday-Friday.

Ameren Illinois Help Page

You can find more information at Ameren Illinois help page.

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