Below are steps to contact Ameren Illinois customer service and get a live person on the phone:
- Dial 1-800-347-2683
- Press 4
- Press 5
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Ameren Illinois
Ameren Illinois Voice Main Menu
- Say “power problems” or press 1 to report an outage or receive estimated restoration information, report down pole, streetlight or any other power related problems
- Say “billing and payment” or press 2 for billing and payment information
- Say “service” or press 3 to start, stop or transfer service order for new construction service
- Say “other matters” or press 4 for all other matters
- Say “repeat” or press 7 to hear this options again
Ameren Illinois Customer Service Representatives Hours
Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
Ameren Illinois Support Phone Numbers
- Ameren Illinois Support Phone Number: 1-800-347-2683. Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
- Business: 1-800-232-2477. Live Ameren Illinois customer service is available from 7am to 7pm on Monday-Friday.
- Construction & Engineering: 1-888-659-4540.
- Property Management: 1-800-487-5795.
- Website Support: 1-877-263-7361.
Ameren Illinois Web Links
Ameren Illinois Mailing Addresses
PO Box 88034
Chicago, IL 60680-1034
300 Liberty St.
Peoria, IL 61602
Ameren Illinois support email
You can send an e-mail to Ameren Illinois at Ameren Illinois contact us page by clicking the “Email form” button.
Ameren Illinois Live Chat Support
You can start a live chat with customer support at Ameren Illinois Contact page by clicking the “Log in and Chat” button. Chat is available from 7am to 7pm on Monday-Friday.
Ameren Illinois Help Page
You can find more information at Ameren Illinois help page.