Below are steps to contact Amtrak customer service and get a live person on the phone:
- Dial 1-800-872-7245
- Press 0
- Say “Agent”
- After that, the automated phone system will connect you to a live customer service agent from Amtrak
Amtrak Voice Main Menu
- Press 1 or say “train status” to check if particular train is running on time
- Press 2 or say “schedule” to get schedule and price information
- Press 3 or say “reservation” for new or existing reservation
- Press * (star) or say “help” for more information
- Press 0 or say “Agent” for contact with a live agent
- Say “something else” for other options
Amtrak Customer Service Representatives Hours
Live Amtrak customer service is available 24 hours a day seven days a week.
Amtrak Support Phone Numbers
- Amtrak Support Phone Number: 1-800-872-7245. Live Amtrak customer service is available 24 hours a day seven days a week.
- Reservations & Customer Service: 1-800-872-7245.
- International Visitors: 1-215-856-7924.
- Group Travel Requests: 1-800-872-1477.
- Amtrak Guest Rewards: 1-800-307-5000.
- TTY: 1-800-523-6590.
- Report suspicious activities & emergencies to Amtrak Police: 1-800-331-0008.
- Advertising Inquiries: 1-202-906-4020.
Amtrak Web Links
- Amtrak Official Web Site
- Amtrak Facebook Support page
- Amtrak Twitter Support page
- Amtrak Instagram page
- Amtrak Youtube page
- Amtrak Linkedin page
- Amtrak Pinterest page
Amtrak Support Mailing Address
1 Massachusetts Ave., NW
Washington, DC 20001
Amtrak Support support email
Amtrak Live Chat Support
You can start live chat with customer support Amtrak Contact page.