How to Talk to a Live Person in Assurance Wireless Customer Service

Below are steps to contact Assurance Wireless customer service and get a live person on the phone:

  • Dial 1-888-898-4888
  • Press 3
  • Press pound (if you don’t have an Assurance Wireless phone number)
  • Press 4
  • Press 3
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Assurance Wireless

Assurance Wireless Voice Main Menu

  • Press 1 to request an application to see if you are eligible for Assurance Lifeline service or if you are an existing customer needing to reapply for new Assurance Lifeline service
  • Press 2 to check the status of an application
  • Press 3 if you are an existing customer calling about your existing Assurance Wireless account

Assurance Wireless Voice Sub-Menu

  • Press 1 for instruction on how to program your phone
  • Press 2 to check application status
  • Press 3 if you are a new customer wanting to apply for Assurance Lifeline service or hear information about Assurance Lifeline service
  • Press 4 for other options

Assurance Wireless Customer Service Representatives Hours

Live Assurance Wireless customer service is available 24 hours a day seven days a week.

Assurance Wireless Support Phone Numbers

  • Assurance Wireless Support Phone Number: 1-888-898-4888. Live Assurance Wireless customer service is available 24 hours a day seven days a week.

Assurance Wireless Web Links

Assurance Wireless email

[email protected]

Assurance Wireless Mailing Address

P.O Box 5040
Charleston, IL 61920-9907

Assurance Wireless Live Chat Support

Live chat customer service option is not supported by Assurance Wireless. To contact a live customer service representative you need to dial 1-888-898-4888 and follow instructions above.

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