How to Talk to a Live Person in Blue Cross Blue Shield Customer Service

Below are steps to contact Blue Cross Blue Shield (BCBS) customer service and get a live person on the phone:

  • Dial 1-888-630-2583
  • Press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Blue Cross Blue Shield

Blue Cross Blue Shield Voice Main Menu

  • Press 9 if you are calling with questions other than purchasing healthcare coverage option
  • Press 0 to speak to the representative

Blue Cross Blue Shield Customer Service Representatives Hours

Live Blue Cross Blue Shield customer service is available 24 hours a day seven days a week.

Blue Cross Blue Shield Support Phone Numbers

  • Blue Cross Blue Shield Support Phone Number: 1-888-630-2583. Live Blue Cross Blue Shield customer service is available 24 hours a day seven days a week.
  • Report potential healthcare fraud: 1-800-337-8440.

Blue Cross Blue Shield Web Links

Blue Cross Blue Shield email

[email protected]

Blue Cross Blue Shield Live Chat Support

Live chat customer service option is not supported by Blue Cross Blue Shield. To contact a live customer service representative you need to dial 1-888-630-2583 and follow instructions above.

Blue Cross Blue Shield Help Page

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More information you can find at Blue Cross Blue Shield Help Page.

How do I speak to a live person if Blue Cross Blue Shield contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Blue Cross Blue Shield website.
  • Open Blue Cross Blue Shield Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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