Below are steps to contact Boscov’s customer service and get a live person on the phone:
- Dial 1-800-284-8155
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Boscov’s
Boscov’s Voice Main Menu
- Press 1 to speak to someone at your local Boscovs store
- Press 2 if you’re calling regarding your Boscovs credit account
- Press 3 for information about returning items purchased from Boscovs.com or by phone
- Press 4 to place an order, or if you have questions about merchandise or pending order
- Press 5 if you need to speak with someone regarding an existing Boscovs.com or phone order
- Press 6 if you are calling regarding Boscovs.com gift registry
- Press 7 to schedule or reschedule the delivery of large items such as furniture or mattress
- Press 8 for post-delivery questions and concerns regarding upholstered furniture, mattresses and patio furniture
Boscov’s Customer Service Representatives Hours
Live Boscov’s customer service is available from 9am to 10pm EST on Monday-Saturday, from 11am to 8pm EST on Sunday.
Boscov’s Support Phone Numbers
- Boscov’s Customer Support Phone Number: 1-800-284-8155. Live Boscov’s customer service is available from 9am to 10pm EST on Monday-Saturday, from 11am to 8pm EST on Sunday.
- Online and Phone Orders – place an order or inquire about a previously placed order: 1-800-284-8155.
- Boscov’s Store Locations: 1-800-755-6391.
- Boscov’s Credit Cards: 1-844-271-2778.
- Boscov’s Gift Cards: 1-888-850-9964.
- Boscov’s Corporate Gift Cards and Fundraising: 1-877-824-3565.
- Gift Registry: 1-800-284-8155.
Boscov’s Web Links
Boscov’s support email
You can send an e-mail to Boscov’s at Boscov’s Contact Us page.
Boscov’s Live Chat Support
You can start a live chat with customer support at Boscov’s Customer Service page by clicking the blue button at the bottom of the screen.
Boscov’s Help Page
You can find more information at Boscov’s Help page.