Below are steps to contact British Airways customer service and get a live person on the phone:
- Dial 1-800-247-9297
- Press 3
- Press 2
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from British Airways
British Airways Voice Main Menu
- Press 1 to change your booking.
- Press 2 for availability, choices about making a booking.
- Press 3 for anything else.
British Airways Customer Service Representatives Hours
Live British Airways customer service is available from 7am to 11pm EST Monday-Sunday.
British Airways Support Phone Numbers
- British Airways Support Phone Number: 1-800-247-9297. Live British Airways customer service is available from 7am to 11pm EST Monday-Sunday.
- Enquire about an existing hotel or car rental booking: 1-877-428-2228.
- Help with your delayed baggage: 1-800-828-8144.
- TTY contact number for hearing impaired: 1-866-393-0961.
- Help with using our website: 1-800-403-0882.
British Airways Web Links
British Airways Mailing Addresses
Customer Relations:
Building 59
Terminal 7
JFK International Airport
Jamaica, NY 11430
Baggage Claims:
Building 59
Terminal 7
JFK International Airport
Jamaica, NY 11430
British Airways support email
E-mail customer service is not available from British Airways. To contact a live customer service representative you need to dial 1-800-247-9297 and follow instructions above.
British Airways Live Chat Support
Live chat customer service is not available from British Airways. To contact a live customer service representative you need to dial 1-800-247-9297 and follow instructions above.
British Airways Help Page
You can find more information at British Airways Help page.
How do I speak to a live person if British Airways contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a British Airways website.
- Open British Airways Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.