How to Call a Live Person in Capital One Customer Service

Below are steps to contact Capital One customer service and get a live person on the phone:

  • Dial 1-877-383-4802
  • Say “card technical support” or “card general servicing”
  • Using your telephone keypad enter your 16 digits card number
  • After that, the automated phone system will connect you to a live customer service agent from Capital One.

Capital One Voice Menu

  • Press 1 or say “credit card” for service on credit card
  • Press 2 or say “bank account” for the bank account
  • Press 3 or say “auto finance” for service on auto finance
  • Press 4 or say “home loan” for the home loan

Capital One Customer Service Representatives Hours

Live Capital One customer service is available 24 hours a day seven days a week.

Capital One Support Phone Numbers

  • Capital One Support Phone Number: 1-877-383-4802
  • Outside the US, call collect: 1-804-934-2001
  • Online banking support: 1-866-750-0873
  • Fraud Protection: 1-800-427-9428 or 1-800-239-7054
  • International collect calls to report a lost or stolen card: 1-804-934-2001
  • Apply for a credit card: 1-800-695-5500
  • Secured Card Make an initial deposit: 1-800-219-7931
  • Report death of a cardholder: 1-877-357-5659
  • Small Business credit card: 1-800-867-0904
  • Opt out of marketing solicitations: 1-888-817-2970

Capital One Web Links

Capital One Mailing Address

Send your payment by U.S. Mail:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083

Mail General Correspondence:
Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0287

Investigate a Misapplied Payment:
Capital One
Attn: Payment Investigations
P.O. Box 30287
Salt Lake City, UT 84130-0287

Dispute a Credit Card Charge:
Capital One
Attn: Disputes
P.O. Box 30279
Salt Lake City, UT 84130-0279

Report Suspected Credit Card Fraud:
Capital One
P.O. Box 30277
Salt Lake City, UT 84130-0277

Capital One support email

[email protected]

Capital One Live Chat Support

You can start a live chat session with customer support Capital One Contact Us page by clicking the “Chat Now” button.

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