How to Call a Live Person in Carnival Cruise Lines Customer Service

Below are steps to contact Carnival Cruise Lines customer service and get a live person on the phone:

  • Dial 1-800-764-7419
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Carnival

Carnival Voice Main Menu

  • Press 1 for website assistance
  • Press 2 if you are a travel agent
  • Press 3 for guest care department
  • Press 4 if you already booked on a carnival cruise with us or to talk to a travel agent
  • Press 5 if you are ready to book your cruise
  • Press 9 if you need to hear this message again

Carnival Customer Service Representatives Hours

Live Carnival customer service is available from 7am to 12am EST on Monday-Sunday.

Carnival Support Phone Numbers

  • Carnival Support Phone Number: 1-800-764-7419. Live Carnival customer service is available from 7am to 12am EST on Monday-Sunday.
  • Contact Technical Support team: 1-800-845-2599. Live Carnival customer service is available from 9am to 9pm EST on Monday-Sunday.
  • Contact Guest Care team: 1-800-929-6400. Live Carnival customer service is available from 8:30am to 6:30am EST on Monday-Friday, from 9am to 5am EST on Saturday.

Carnival Web Links

Carnival support email

E-mail customer service is not available from Carnival. To contact a live customer service representative you need to dial 1-800-764-7419 and follow instructions above.

Carnival Live Chat Support

Live chat customer service is not available from Carnival. To contact a live customer service representative you need to dial 1-800-764-7419 and follow instructions above.

Carnival Help Page

You can find more information at Carnival help page.

How do I speak to a live person if Carnival contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Carnival website.
  • Open Carnival Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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