How to Call a Live Person in PlayStation Customer Service

Below are steps to contact PlayStation customer service and get a live person on the phone:

  • Dial 1-800-345-7669
  • Then press 5
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from PlayStation

PlayStation Voice Main Menu

  • Press 1 for help accessing your Sony Playstation network account or to reset your PS password
  • Press 2 for questions about charges on your Playstation network (PSN) account
  • Press 3 for help troubleshooting your PS4, controllers or other peripheral
  • Press 4 if you are calling about your Playstation VR
  • Press 5 for all other inquiries

PlayStation Customer Service Representatives Hours

Live PlayStation customer service is available from 6am to 6pm PST on Monday-Friday.

PlayStation Support Phone Numbers

  • PlayStation Support Phone Number: 1-800-345-7669. Live PlayStation customer service is available from 6am to 6pm PST on Monday-Friday.

PlayStation Web Links

PlayStation Mailing Addresses

Job Center:
2207 Bridgepointe Pkwy.
San Mateo, CA 94404

PlayStation support email

Sponsorship or partnership opportunities: [email protected]

PlayStation Live Chat Support

You can start a live chat with customer support PlayStation Contact page by clicking the “Chat” button. Chat is available from 6am to 10pm PST on Monday-Friday, from 7am to 8pm PST on Saturday-Sunday.

PlayStation Community Page

You can find more information at PlayStation support Forums.

How to Talk to a Live Person in Xbox Customer Service

Xbox offers live customer service over the phone as a call back service or via live chat. To initiate a contact with Xbox customer service you need to start with a message via Microsoft Chat.

  • Go to Xbox contact page
  • Press “Ask a Question”
  • Type in “Talk to the agent”
  • Choose a product you are calling about (XBox) in a next box and press “Next”
  • Choose a problem you are contacting about in a next box and press “Next”
  • You will see options how to contact a live agent. You can either select a “Live Chat” or “Call me back” option

Xbox Customer Service Representatives Hours

Live Xbox customer service is available 24 hours a day seven days a week.

Xbox Customer Support Phone Numbers

Xbox offers live customer support using phone callback feature. You need to initiate a callback using Microsoft Live Chat as described above. A live customer support representative will contact you via the phone.

Xbox Web Links

Xbox Mailing Address

Microsoft Corporation:
One Microsoft Way
Redmond, WA 98052-6399
USA

Xbox support email

E-mail customer service option is not supported by Xbox. You need to use Live Chat or Phone Callback.

Xbox Live Chat Support

You can start live chat with customer support about Xbox One here.

You can start live chat with customer support about Games here.

You can start live chat with customer support about Billing & accounts here.

You can start live chat with customer support about Xbox 360 here.

You can start live chat with customer support about Xbox on Windows 10 here.

Xbox Help Community Customer Service

You can find more information at Xbox Community Page.