How to Call a Live Person in Covered California Customer Service

Below are steps to contact Covered California customer service and get a live person on the phone:

  • Dial 1-800-300-1506
  • Press 1 (for English)
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Covered California

Covered California Voice Main Menu

  • Press 1 if you are a new or existing consumer to Covered California or Medi-Cal
  • Press 2 if you need help accessing your online account
  • Press 3 if you are certified insurance agent or small business owner
  • Press 4 if you are certified enrollment counselor
  • Press 5 if you received a message about losing your Medi-Cal
  • Press 7 to repeat this information

Covered California Customer Service Representatives Hours

Live Covered California customer service is available from 8am to 8pm on Monday-Friday, from 8am to 6pm on Saturgay.

Covered California Support Phone Numbers

  • Covered California Support Phone Number: 1-800-300-1506. Live Covered California customer service is available from 8am to 8pm on Monday-Friday, from 8am to 6pm on Saturgay.
  • Report changes: 1-800-300-1506.
  • TTY: 1-888-889-4500.
  • More information on the services HCA provides: 1-888-804-3536.
  • EyeMed: 1-844-225-3107.
  • Medi-Cal Helpline: 1-800-541-5555.
  • Help talking to a health insurance company: 1-888-804-3536.

Covered California Web Links

Covered California support email

Support email customer service option is not supported by Covered California.

Covered California Live Chat Support

You can start live chat with customer support Covered California Contact page by clicking the “Live Chat” or “Ask CiCi” button.

Covered California Help Page

More information you can find at Covered California Help Page.

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