How to Call a Live Person in Cricket Wireless Customer Service

Below are steps to contact Cricket Wireless customer service and get a live person on the phone:

  • Dial 1-800-CRICKET (274-2538)
  • Press pound at the first voice menu
  • Press 0 at the second voice menu
  • After that, the automated phone system will connect you to a live customer service agent from Cricket Wireless

Cricket Wireless First Voice Main Menu

  • Press 1 to make a payment
  • Press pound for anything else

Cricket Wireless Second Voice Sub-Menu

  • Press 1 to hear the hours of operation for stores
  • Press 2 to check the status of your order
  • Press 7 to go back to the previous menu
  • Press 0 to speak with representative

Cricket Wireless Customer Service Representatives Hours

Live Cricket Wireless customer service is available from 7 to Midnight EST on Monday-Saturday, from 10am to 10pm EST on Sunday.

Cricket Wireless Support Phone Numbers

  • Cricket Wireless Support Phone Number: 1-800-CRICKET (274-2538). Live Cricket Wireless customer service is available from 7 to Midnight EST on Monday-Saturday, from 10am to 10pm SET on Sunday.

Cricket Wireless Web Links

Cricket Wireless Mailing Address

Standard mailing address:
Cricket Wireless LLC
575 Morosgo Dr NE
Atlanta, GA 30324

Cricket Wireless support email

Support email customer service option is not supported by Cricket Wireless.

Cricket Wireless Live Chat Support

You can start live chat with customer support Cricket Wireless Contact page by clicking the “Chat Now” blue button. Chat is available from 7 to Midnight EST on Monday-Saturday, from 10am to 10pm EST on Sunday.

Facebook Comments