How to Call a Live Person in DIRECTV Customer Service

Below are steps to contact DIRECTV customer service and get a live person on the phone:

  • Dial 1-800-531-5000, then stay on the line. After that, the automated phone system will connect you to a live customer service agent from DIRECTV.

DIRECTV Voice Menu

  • Press 1 for account information and payment
  • Press 2 for technical support
  • Press 3 for programming changes including pay-per-view
  • Press 4 for all other inquiries
  • Press 5 to repeat this menu

DIRECTV Customer Service Representatives Hours

Live DIRECTV customer service is available from 8am to 12am ET seven days a week.

DIRECTV Support Phone Numbers

  • Customer service phone number: 1-800-531-5000 (agents are available from from 8am to 12am ET seven days a week.)
  • Order DIRECTV: 1-855-838-4388 (agents are available from from 8am to 12am ET seven days a week.)
  • If you use a Telecommunication Relay Service (TRS): 1-800-531-5000
  • Get DIRECTV: 1-888-777-2454
  • DIRECTV headquarters and customer service center: 1-855-802-3473
  • Hotel, dorm, hospital customers should call DIRECTV customer service: 1-888-388-2505

DIRECTV Web Links

DIRECTV support email

Support email customer service option is not supported by DIRECTV.

DIRECTV Live Chat Support

You can start live chat with customer support DIRECTV contact page by clicking the “Chat available” button. Live DIRECTV customer service is available from 8am to 12am ET seven days a week.

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