How to Call a Live Person in Discover Card Customer Service

Below are steps to contact Discover Card customer service and get a live person on the phone:

  • Dial 1-800-347-2683
  • Say “To speak with the representative”
  • Press star
  • Say “To speak with the representative”
  • Say or enter the last 4 digits of your social security number, or stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Discover Card

Discover Card Voice Main Menu

  • Say “I would like to make a payment”
  • Say “What is my balance”, etc.

Discover Card Customer Service Representatives Hours

Live Discover Card customer service is available 24 hours a day seven days a week.

Discover Card Support Phone Numbers

  • Discover Card Support Phone Number: 1-800-347-2683. Live Discover Card customer service is available 24 hours a day seven days a week.
  • Discover Card Support Phone Number Outside United States: 1-801-902-3100.
  • TDD: 1-800-347-7449.

Discover Card Web Links

Discover Card Mailing Addresses

Payment Address:
Discover Financial Services
P.O. Box 6103
Carol Stream, IL 60197-6103

Customer Service – General Inquiries:
Discover Financial Services
P.O. Box 30943
Salt Lake City, UT 84130-0943

Discover Gift Cards:
P.O. Box 52145
Phoenix, AZ 85027-2145

Discover Card support email

Customer service via E-mail is not available from Discover Card. To contact a live customer service representative you need to dial 1-800-347-2683 and follow instructions above.

Discover Card Live Chat Support

You can start a live chat with customer support at Discover Card Help page by clicking the “Message an Agent” button.

Discover Card Help Page

You can find more information at Discover Card help page.

How do I speak to a live person if Discover Card contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Discover Card website.
  • Open Discover Card Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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