How to Call a Live Person in Enterprise Customer Service

Below are steps to contact Enterprise customer service and get a live person on the phone:

  • Dial 1-855-266-9565
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Enterprise

Enterprise Voice Main Menu

  • Press 1 for office hours or address information for one of our locations
  • Press 2 to check rates, availability or to book a reservation
  • Press 3 to confirm, cancel or modify your future reservation
  • Press 4 if you are currently renting a vehicle under lockdown, have lost the keys, have a flat tire or the vehicle has a mechanical issue
  • Press 5 if you are currently renting a vehicle and need to extend your rental
  • Press 6 if you have questions regarding a current or previous rental
  • Press 7 for information regarding options for customers with disabilities
  • Press 9 to repeat these options

Enterprise Customer Service Representatives Hours

Live Enterprise customer service is available 24 hours a day seven days a week.

Enterprise Support Phone Numbers

  • Enterprise Support Phone Number: 1-855-266-9565. Live Enterprise customer service is available 24 hours a day seven days a week.
  • Enterprise Car Rental Reservations: 1-855-266-9289.
  • Roadside Assistance: 1-800-307-6666.
  • Enterprise PlusĀ® Member Services: 1-866-507-6222.
  • Customers with Disabilities: 1-866-225-4284.
  • Enterprise Business Rentals: 1-877-881-5500.
  • Enterprise Car Sales: 1-888-227-7253.
  • Enterprise Truck Rental: 1-888-736-8287.
  • Enterprise Fleet Management: 1-877-233-5338.
  • Maintenance Program Information: 1-800-325-8838.

Enterprise Web Links

Enterprise support email

E-mail customer service is not available from Enterprise. To contact a live customer service representative you need to dial 1-855-266-9565 and follow instructions above.

Enterprise Live Chat Support

Live chat customer service is not available from Enterprise. To contact a live customer service representative you need to dial 1-855-266-9565 and follow instructions above.

Enterprise Help Page

You can find more information at Enterprise help page.

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