How to Call a Live Person in Fedex Customer Service

Below are steps to contact Fedex customer service and get a live person on the phone:

  • Dial 1-800-463-3339
  • Say “give me options”
  • Say “more options” or press 7
  • Say “even more options” or press 7
  • Say “it’s something else” or press 8
  • After that, the automated phone system will connect you to a live customer service agent from Fedex

Fedex Voice Main Menu

  • Press 1 or say “schedule a pick up from my address”
  • Press 2 or say “pick up my package from FedEx location”
  • Press 3 or say “shipment status and delivery information”
  • Press 4 or say “billing and payment”
  • Press 5 or say “find a FedEx location”
  • Press 6 or say “get rate”
  • Press 7 or say “more options”

Fedex Voice Sub-Menu

  • Press 1 or say “technical support”
  • Press 2 or say “FedEx office”
  • Press 3 or say “order supplies”
  • Press 4 or say “claims”
  • Press 5 or say “get the status of the pick up”
  • Press 6 or say “cancel pick up”
  • Press 7 or say “even more options”

Fedex Customer Service Representatives Hours

Live Fedex customer service is available 24 hours a day seven days a week.

Fedex Support Phone Numbers

  • Fedex Support Phone Number: 1-800-463-3339.
  • Contact technical support: 1-800-435-7949.
  • Contact volume services: 1-888-465-5646.
  • Contact FedEx trade networks customer contact center: 1-800-249-2953.
  • Contact “My global trade data”: 1-800-889-8723.
  • Contact FedEx ground customer service: 1-800-463-3339.

Fedex Web Links

FedEx Mailing Address

FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

Surface Expedite:
FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584
P.O. Box 5000
Green, OH 44232-5000

White Glove Services:
FedEx Custom Critical
1475 Boettler Road
Uniontown, OH 44685-9584
P.O. Box 5000
Green, OH 44232-5000

FedEx Truckload BrokerageSM:
FedEx Truckload Brokerage
1475 Boettler Road
Uniontown, OH 44685-9584
P.O. Box 5000
Green, OH 44232-5000

FedEx support email

You can to send an e-mail to FedEx here.

FedEx Live Chat Support

You can start live chat with Virtual Support Assistant here.

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