How to Call to a Live Person in Google Customer Service

If you need to speak with a live person from Google support you need to dial 1-855-836-3987 phone number. To quickly get connected to a live support specialist press 5 and then 4. The system will respond with “Thank you, a specialist will speak with you shortly” and you will get connected to a live support person.
If you’re not sure which support option you need below is a list of Google support menu options for your reference:

Entry menu

  • Press 1 for apps, downloads and music from Google Play store
  • Press 2 for hardware questions
  • Press 3 to check about your recent order
  • Press 4 to ask questions before your buy a Google product
  • Press 5 for more options (this option will navigate you to menu below)

Secondary menu

  • Press 1 for Nest support
  • Press 2 if you can’t sign in to your account
  • Press 3 to get back to the previous menu
  • Press 4 if you’re not sure (this option will get you connected to a live customer service person)

How to Contact Live Person in Google

  • Dial 1-855-836-3987 phone number and follow instructions above.
  • To contact Google Adwords live customer service call 1-866-246-6453 (1-866-2GOOGLE) phone number.
  • To contact a live person in Google Adsense via e-mail or live chat you will need a working account with Adsense and also a certain revenue per month. Click help on top right and then under “Contact us” select e-mail option. If this option is not visible it means your account is not eligible for e-mail or live chat support.

How to Get Help With Google Products

How to Request a Chat with Google

  1. Navigate to Google Contact page and follow instructions to get to the right product support section
  2. Click on “Contact Us” in the right top corner of the screen. Please note that “Contact Us” option is available only for certain Google products. For many products only “Help Forum” option may be available.
  3. Select “Request chat (chat online with a support specialist)” to start a live chat session.

How to contact Google via e-mail

  1. Navigate to Google Contact page and follow instructions to get to the right product support section
  2. Click on “Contact Us” in the right top corner of the screen. Please note that “Contact Us” option is available only for certain Google products. For many products only “Help Forum” option may be available.
  3. Select “Email support (request an email reply from a support specialist)” to get to a page where you can fill details of your request.

If you don’t see chat or e-mail support options you can navigate to Google Product Forums and choose appropriate product.

International Google Support Phone Numbers

If you need to contact a live person in Google and you’re outside of United State you can use following phone numbers for live support:

  • United Kingdom: +44 (0)20-7031-3000
  • India: +91-80-67218000
  • Mexico: +52 55-5342-8400
  • Canada: +1 514-670-8700
  • Germany: +49 30 303986300
  • Russia: +7-495-644-1400

How do I speak to a live person if Google contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Google website.
  • Open Google Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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