How to Talk to a Live Person in H&R Block Customer Service

Below are steps to contact H&R Block customer service and get a live person on the phone:

  • Dial 1-800-472-5625
  • Press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from H&R Block

H&R Block Voice Main Menu

  • Press 1 to locate an H&R Block tax office, make an appointment, or get office hours
  • Press 2 for do-it-yourself tax product support
  • Press 3 for customer service

H&R Block Voice Sub-Menu

  • Press 1 for assistance with your Emerald card
  • Press 2 for preparing your taxes online at hrblock.com
  • Press 3 if you are using tax software installed from a CD or download
  • Stay on the line for other questions

H&R Block Customer Service Representatives Hours

Live H&R Block customer service is available from 7am to 7pm EST on Monday-Friday.

H&R Block Support Phone Numbers

  • H&R Block Support Phone Number: 1-800-472-5625. Live H&R Block customer service is available from 7am to 7pm EST on Monday-Friday.
  • To provide feedback regarding H&R Block’s policy of accessibility, use the following toll-free: 1-855-508-0833.

H&R Block Web Links

H&R Block email

Email customer service option is not supported by H&R Block.

H&R Block Mailing Address

H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171

H&R Block Live Chat Support

Live chat customer service option is not supported by H&R Block. To contact a live customer service representative you need to dial 1-800-472-5625 and follow instructions above.

H&R Block Help Page

You can find more information at H&R Block Help Page.

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