How to Call a Live Person in Lowe’s Customer Service

Below are steps to contact Lowe’s customer service and get a live person on the phone:

  • Dial 1-800-445-6937
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Lowe’s

Lowe’s Voice Main Menu

  • Press 1 to place a new order or for information on a product you were interested in
  • Press 2 for help with an existing order or previous purchase
  • Press 3 for parts or repairs
  • Press 4 to provide feedback on your Lowe’s experience or for company information
  • Press 5 for credit card or gift card
  • Press 8 to hear these options again

Lowe’s Customer Service Representatives Hours

Live Nationwide customer service is available from 8am to 10pm EST on Monday-Saturday, from 8am to 9pm EST on Sunday.

Lowe’s Support Phone Numbers

  • Lowe’s Support Phone Number: 1-800-445-6937. Live Lowe’s customer service is available from 8am to 10pm EST on Monday-Saturday, from 8am to 9pm ET on Sunday.
  • Lowe’s Sales: 1-877-465-6937. Live Lowe’s customer service is available from 8am to 11pm ET on Monday-Saturday, from 8am to 10pm EST on Sunday.
  • Lowe’s Credit Card: 1-800-444-1408. Live Nationwide customer service is available 24 hours a day seven days a week.
  • Lowe’s Repairs, Warranties & Protection Plans: 1-888-775-6937. Live Lowe’s customer service is available from 8am to 8pm EST on Monday-Sunday.

Lowe’s Web Links

Lowe’s Mailing Addresses

Online gift card information:
Lowe’s Media Commerce (747)
P.O. Box 1111
North Wilkesboro, NC 28656-001

Corporate gift card information:
Lowe’s Companies
Call Center Commerce #747
Mail Code CON8
1605 Curtis Bridge Road
Wilkesboro, NC 28697

Lowe’s support email

Customer care: [email protected]
Corporate gift card information: [email protected]

Lowe’s Live Chat Support

Live chat customer service is not available from Lowe’s. To contact a live customer service representative you need to dial 1-800-445-6937 and follow instructions above.

Lowe’s Help Page

You can find more information at Lowe’s contact page.

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