How to Call a Live Person in M&T Bank Customer Service

Below are steps to contact M&T Bank customer service and get a live person on the phone:

  • Dial 1-800-724-2440
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from M&T Bank

M&T Bank Voice Main Menu

  • Press 1 for information on an existing account including direct deposit or to transfer funds between linked account
  • Press 3 for branch hours and locations or to find an ATM near you
  • Press 8 to report a lost or stolen MTB credit card

M&T Bank Customer Service Representatives Hours

Live M&T Bank customer service is available from 6am to 9pm ET on Monday-Friday, from 9am to 5pm ET on Saturday-Sunday.

M&T Bank Support Phone Numbers

  • M&T Bank Support Phone Number: 1-800-724-2440. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
  • Online & Mobile Banking: 1-800-790-9130. Live M&T Bank customer service is available from 8am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
  • Business: 1-800-724-6070. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm ET on Saturday-Sunday.
  • Credit Card: 1-866-279-0888. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
  • Commercial Card Servicing: 1-800-443-8617. Live M&T Bank customer service is available from 6am to 9pm EST on Monday-Friday, from 9am to 5pm EST on Saturday-Sunday.
  • Commercial Service Team: 1-800-724-2240. Live M&T Bank customer service is available from 8am to 6pm EST on Monday-Friday.
  • Mortgage: 1-800-724-2224. Live M&T Bank customer service is available from 8:30am to 9pm EST on Monday-Friday.
  • Mortgage Transfers: 1-866-462-1156. Live M&T Bank customer service is available from 8:30am to 9pm EST on Monday-Friday.

M&T Bank Web Links

M&T Bank Mailing Addresses

In Case of Errors or Questions About Statement:
M&T Bank
ATTN: M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767

M&T Commercial Mortgage Payments:
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302

M&T Mortgage Payments:
M&T Bank
P.O. Box 62182
Baltimore, MD 21264-2182

M&T Visa® Credit Card Payments:
M&T Bank
P.O. Box 62014
Baltimore, MD 21264-2014

M&T Bank Consumer Lending Payments – Installment Loan, HELOC, Line of Credit:
M&T Bank
P.O. Box 64679
Baltimore, MD 21264-4679

M&T Bank Home Equity, Lines of Credit and Installment Loans:
M&T Bank
P.O. Box 900
Millsboro, DE 19966-0900

United States Postal Service Delivery Address:
M&T Bank Legal Document Processing
P.O. Box 844
Buffalo, NY 14240-0844

Overnight or In-Person Delivery Address:
M&T Bank Legal Document Processing
626 Commerce Drive
Amherst, NY 14228

M&T Bank support email

[email protected]

M&T Bank Live Chat Support

Live chat customer service is not available from M&T Bank. To contact a live customer service representative you need to dial 1-800-724-2440 and follow instructions above.

M&T Bank Help Page

You can find more information at M&T Bank help page.

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