Below are steps to contact Progressive customer service and get a live person on the phone:
- Dial 1-800-776-4737
- Press 0
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Progressive
Progressive Voice Main Menu
- Press 1 to report an accident or for help with the claim
- Press 2 for billing, payments, questions or changes to an existing policy
- Press 3 to get a quote or buy a policy
- Press 4 for roadside assistance
- Press 6 to speak with a Spanish-speaking representative
- Press 0 to speak to a representative
Progressive Customer Service Representatives Hours
Live Progressive customer service is available 24 hours a day seven days a week.
Progressive Support Phone Numbers
- Progressive Support Phone Number: 1-800-776-4737. Live Progressive customer service is available 24 hours a day seven days a week.
- Сommercial insurance: 1-888-240-9839.
- Report fraud or identity theft: 1-888-288-0770.
Progressive Fax Number
1-877-280-5587
Progressive Web Links
- Progressive Official Web Site
- Progressive Facebook Support page
- Progressive Twitter Support page
- Progressive Youtube page
- Progressive Instagram page
Progressive Mailing Address
Corporate headquarters:
The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143
Investor relations:
The Progressive Corporation Investor Relations
6300 Wilson Mills Road
Box W33 Mayfield Village, Ohio 44143
Progressive email
You can to send an email to Progressive support here by clicking the “Email us without logging in” button.
Progressive Live Chat Support
To contact Progressive customer service by live chat you need to log in. Chat is available from 5am to midnight EST on Monday-Friday.
Progressive Help Page
You can find more information at Progressive Help Page.
How do I speak to a live person if Progressive contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Progressive website.
- Open Progressive Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.