Below are steps to contact Samsung customer service and get a live person on the phone:
- Dial 1-800-726-7864
- Select any item from the main menu (choose the one most related to your problem)
- Select any item from the sub-menu (choose the one most related to your problem)
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Samsung
Samsung Voice Main Menu
- Press 1 for mobile phones, tablets, and mobile phone accessories
- Press 2 for TVs, Blu-Ray players, home theater systems, cameras and camcorders
- Press 3 for home appliances
- Press 4 for smart home, connect, ADT, and home security products
- Press 5 for office products such as laptops, printers and accessories
- Press 6 for memory such as solid-state drive, memory card, or USB flash drive
- Press 9 to hear these selections again, or # to return to the previous menu
Samsung Customer Service Representatives Hours
Live Samsung customer service is available from 24 hours a day seven days a week.
Samsung Support Phone Numbers
- Samsung Support Phone Number: 1-800-726-7864. Live Samsung customer service is available 24 hours a day seven days a week.
- Samsung Medison: 1-800-249-0140.
- Security Cameras/DVRs: 1-877-213-1222.
- SmartCam Products: 1-877-349-3149.
- Split System Air Conditioners: 1-888-699-6067.
Samsung Web Links
Samsung Mailing Addresses
105 Challenger Rd.
Ridgefield Park, NJ 07660-0511
Media: [email protected]
Samsung Live Support Chat
You can start a live chat with customer support Samsung Contact page by clicking the “Start session” button.
Samsung Help Page
You can find more information at Samsung help page.