How to Call a Live Person in Sears Customer Service

Below are steps to contact Sears customer service and get a live person on the phone:

  • Dial 1-800-697-3277
  • Say “speak with the representative”
  • Say “more information”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Sears

Sears Voice Main Menu

  • Say “Order Status”
  • Say “Place an Order” etc.

Sears Customer Service Representatives Hours

Live Sears customer service is available from 6am to 11pm CST on Monday-Sunday.

Sears Support Phone Numbers

  • Sears Support Phone Number: 1-800-697-3277. Live Sears customer service is available from 6am to 11pm CST on Monday-Sunday.
  • Sears Credit Card Customer Service Phone Number: 1-800-815-7701
  • Sears New orders: 1-866-850-0518.
  • Sears Existing orders: 1-877-550-9254.

Sears Web Links

Sears support email

International customer service team e-mail: [email protected]

Sears Live Chat Support

You can start a live chat with about an existing order Sears Contact page by clicking the “Existing order” button. Chat is available from 6am to 11pm CST on Monday-Sunday.

You can start a live chat with about a new order Sears Contact page by clicking the “New order” button. Chat is available from 6am to 11pm CST on Monday-Sunday.

Sears Help Page

You can find more information at Sears customer service page.

For more information about Sears Card contacts visit Sears Credit Card Home Page.

How do I speak to a live person if Sears contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Sears website.
  • Open Sears Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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