How to Call a Live Person in Sears Customer Service

Below are steps to contact Sears customer service and get a live person on the phone:

  • Dial 1-800-697-3277
  • Say “speak with the representative”
  • Say “more information”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Sears

Sears Voice Main Menu

  • Say “Order Status”
  • Say “Place an Order” etc.

Sears Customer Service Representatives Hours

Live Sears customer service is available from 6am to 11pm CST on Monday-Sunday.

Sears Support Phone Numbers

  • Sears Support Phone Number: 1-800-697-3277. Live Sears customer service is available from 6am to 11pm CST on Monday-Sunday.
  • Sears Credit Card Customer Service Phone Number: 1-800-815-7701
  • Sears New orders: 1-866-850-0518.
  • Sears Existing orders: 1-877-550-9254.

Sears Web Links

Sears support email

International customer service team e-mail: [email protected]

Sears Live Chat Support

You can start a live chat with about an existing order Sears Contact page by clicking the “Existing order” button. Chat is available from 6am to 11pm CST on Monday-Sunday.

You can start a live chat with about a new order Sears Contact page by clicking the “New order” button. Chat is available from 6am to 11pm CST on Monday-Sunday.

Sears Help Page

You can find more information at Sears customer service page.

For more information about Sears Card contacts visit Sears Credit Card Home Page.

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