How to Call a Live Person in Ship Greyhound Customer Service

Below are steps to contact Ship Greyhound customer service and get a live person on the phone:

  • Dial 1-800-739-5020
  • Press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Ship Greyhound

Ship Greyhound Voice Main Menu

  • Press 1 if you want to ship a package, check shipping rates or to update your shipping order
  • Press 2 if you are calling about a Greyhound bus passenger issue, baggage claim issue or the checkbook fairs and schedule
  • Press 3 to contact about the shipping order
  • Press 4 to file or update a shipping claim or shipping refund requests
  • Press 5 for account receivable
  • Press 6 if you are Greyhound agent calling to update departure or arrival information on the shipment
  • Press 9 to repeat options
  • Press 0 to connect with an operator

Ship Greyhound Customer Service Representatives Hours

Live Ship Greyhound customer service is available from 7am to 7pm CST on Monday-Friday.

Ship Greyhound Support Phone Numbers

  • Ship Greyhound Support Phone Number: 1-800-739-5020. Live Ship Greyhound customer service is available from 7am to 7pm CST on Monday-Friday.

Ship Greyhound Web Links

Ship Greyhound Support Mailing Address

Corporate Office:
​P.O. Box 132820
Dallas, Texas 75313-282​

Ship Greyhound Support support email

Support email customer service option is not supported by Ship Greyhound.

Ship Greyhound Live Chat Support

Live chat customer service option is not supported by Ship Greyhound. To contact a live customer service representative you need to dial 1-800-739-5020 and follow instructions above.

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