How to Talk to a Live Person in Southern California Edison Customer Service

Below are steps to contact Southern California Edison customer service and get a live person on the phone:

  • Dial 1-800-655-4555
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Southern California Edison

Southern California Edison Voice Main Menu

  • Press 1 for electrical hazard, power outages and repair
  • Press 2 for billing, payment and extensions
  • Press 3 to turn on, off or transfer service
  • Press 4 for programs, optional rates and information on sce.com

Southern California Edison Customer Service Representatives Hours

Live Southern California Edison customer service is available 24 hours a day seven days a week.

Southern California Edison Support Phone Numbers

  • Southern California Edison Support Phone Number: 1-800-655-4555. Live Southern California Edison customer service is available 24 hours a day seven days a week.
  • Customer Support (USA & Canada): 1-800-655-4555.
  • Payments, Extensions or Payment Options: 1-800-950-2356.
  • Internet Service Problems: 1-800-409-2365.
  • General Business Customer Service: 1-800-990-7788.
  • Account Balance: 1-800-950-2356.
  • Agricultural Customers: 1-800-896-1245.

Southern California Edison Web Links

Southern California Edison email

Support email customer service option is not available from Southern California Edison.

Southern California Edison Mailing Address

General Mailing Address:
Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services:
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers:
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

Deregulation:
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead, CA 91770

Business Customers:
Southern California Edison
P.O. BOX 300
Rosemead, CA 91772-0001

Southern California Edison Live Chat Support

Live chat customer service option is not supported by Southern California Edison. To contact a live customer service representative you need to dial 1-800-655-4555 and follow instructions above.