How to Call a Live Person in Amazon Customer Service

Amazon customer service contact number is 1-888-280-4331.

Below are steps to contact Amazon customer service and get a live person on the phone:

  • Dial 1-888-280-4331
  • Say “representative”
  • You will be asked to briefly describe an issue you are calling about. Say it in few words
  • After that, the automated phone system will connect you to a live customer service agent from Amazon

Amazon Customer Service Representatives Hours

Live Amazon phone customer service is available from 3am to 10pm.

Amazon Support Phone Numbers and Callback

Amazon customer service phone number is 1-888-280-4331.

Amazon customer service in Spanish phone number is 1-866-749-7538.

Amazon international customer service phone number is 1-206-922-0880 (international rates may apply).

Callback from Amazon Customer Service

To order a callback from live Amazon customer service representative follow these steps (please note that you can only order a callback from 3am to 10pm PST).

  • Navigate to Amazon Contact Us page
  • Choose an order you want to call about
  • Below the order choose an issue about your order you want to contact about. You may need to choose from multiple dropdowns. You can also choose an item you are calling about.
  • Once you choose what you want to call Amazon about you will see a “Phone” button
  • When you click on that button you will see a text field where you can type your phone which Amazon customer representative will call to.
  • Type your phone and click on “Call me now” button below.
  • You will receive a call from Amazon live customer representative

Amazon Web Links

Amazon Support email

To contact Amazon customer service over e-mail:

  • Navigate to Amazon Contact Us page
  • Choose an order you want to write an e-mail about
  • Below the order choose an issue about your order you want to contact about. You may need to choose from multiple dropdowns.
  • Once you choose what you want to contact Amazon about you will see an “E-mail” button
  • When you click on that button you will be able to type text of your e-mail to Amazon
  • Click “Send e-mail” button to send an e-mail to Amazon
  • You will receive a confirmation about your e-mail to Amazon in your inbox

Amazon Live Chat Support

To start a live chat with Amazon customer service (please note that Amazon Live Chat is available from 4am to 10pm every day of the week:

  • Navigate to Amazon Contact Us page
  • Choose an order and item you want to chat about
  • Below the order choose an issue you want to chat about. You may need to choose from multiple dropdowns to proceed.
  • Once you choose what you want to contact Amazon about you will see a “Chat” button. If you are contacting Amazon outside of 4am-10pm time this button will be greyed out. You can select an alternative contact option then.
  • When you click on “Chat” button your live chat conversation with Amazon customer service representative will start.

Amazon Customer Help Page

You can find more information at JCPenney customer service page.