How to Talk to a Live Person in H&R Block Customer Service

Below are steps to contact H&R Block customer service and get a live person on the phone:

  • Dial 1-800-472-5625.
  • Stay on the line.
  • When the automatic system ask you “How can I help you today?” you need to say “Speak with a representative”.
  • Say “No”.
  • Stay on the line.
  • After that, the automated phone system will connect you to a live customer service agent from H&R Block.

H&R Block Voice Main Menu

  • Press 1 if you have questions regarding stimulus payments.
  • For all other questions remain on the line.

H&R Block Customer Service Representatives Hours

Live H&R Block customer service is available from 7am to 7pm EST on Monday-Friday, Saturday-Sunday closed.

H&R Block Support Phone Numbers

  • H&R Block Support Phone Number: 1-800-472-5625. Live H&R Block customer service is available from 7am to 7pm EST on Monday-Friday.
  • To provide feedback regarding H&R Block’s policy of accessibility: 1-855-508-0833.

H&R Block Web Links

H&R Block support e-mail

H&R Block Mailing Address

H&R Block Money-back Guarantee:
P.O. Box 32110
Kansas City, MO 64171

HRB Digital LLC:
One H&R Block Way
Kansas City, MO 64105

H&R Block Live Chat Support

Live chat customer service option is not supported by H&R Block. To contact a live customer service representative you need to dial 1-800-472-5625 and follow the instructions above.

H&R Block Help Page

You can find more information at H&R Block Help Page.