How to Call a Live Person in US Bank Home Mortgage Customer Service

Below are steps to contact US Bank Home Mortgage customer service and get a live person on the phone:

  • Dial 1-888-291-2334 and select 6 at the first prompt, then listen to the next prompt and press 2 at the third. After that, the automated phone system will connect you to a live customer service agent from US Bank Home Mortgage.

US Bank Home Mortgage First Voice Menu

  • Press 1 if you know your loan officers extension
  • Press 2 if you have a mortgage with US Bank
  • Press 3 if you have any other US bank accounts
  • Press 4 for status on the loan application you already submitted
  • Press 5 for all new customers
  • Press 6 otherwise

US Bank Home Mortgage Second Voice Menu

  • Press 1 for information about a new mortgage loan, refinancing, home equity loan
  • Press 2 for information on your existing mortgage
  • Press 3 for auto or personal loan information
  • Press 4 to hear current rates and calculate a loan payment

US Bank Home Mortgage Customer Service Representatives Hours

Live US Bank Home Mortgage customer service is available from 7am to 8pm PST on Monday-Thusday and from 7am to 7pm PST on Friday and from 9am to 1pm PST on Saturday.

US Bank Home Mortgage Live Chat Support

Live chat customer service option is not supported by US Bank Home Mortgage.

US Bank Home Mortgage support email

Support email customer service option is not supported by US Bank Home Mortgage.

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