How to Talk to a Live Person in Xbox Customer Service

Xbox offers live customer service over the phone as a call back service or via live chat. To initiate a contact with Xbox customer service you need to start with a message via Microsoft Chat.

  • Go to Xbox contact page
  • Press “Ask a Question”
  • Type in “Talk to the agent”
  • Choose a product you are calling about (XBox) in a next box and press “Next”
  • Choose a problem you are contacting about in a next box and press “Next”
  • You will see options how to contact a live agent. You can either select a “Live Chat” or “Call me back” option

Xbox Customer Service Representatives Hours

Live Xbox customer service is available 24 hours a day seven days a week.

Xbox Customer Support Phone Numbers

Xbox offers live customer support using phone callback feature. You need to initiate a callback using Microsoft Live Chat as described above. A live customer support representative will contact you via the phone.

Xbox Web Links

Xbox Mailing Address

Microsoft Corporation:
One Microsoft Way
Redmond, WA 98052-6399
USA

Xbox support email

E-mail customer service option is not supported by Xbox. You need to use Live Chat or Phone Callback.

Xbox Live Chat Support

You can start live chat with customer support about Xbox One here.

You can start live chat with customer support about Games here.

You can start live chat with customer support about Billing & accounts here.

You can start live chat with customer support about Xbox 360 here.

You can start live chat with customer support about Xbox on Windows 10 here.

Xbox Help Community Customer Service

You can find more information at Xbox Community Page.

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