Below are steps to contact DBS customer service and get a live person on the phone:
- Dial 1800-111-1111 or 65-6327-2265 (from overseas)
- Enter your debit or credit number or banking using ID or press 1 (if you are not an existing customer)
- Press *0 (customer service officer assistance)
- Press 2 (credit card)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from DBS
DBS Voice Main Menu
- Press 1 for lost cards and suspected fraudulent transactions.
- Press 2 for waiver request.
- Press 3 for cards and cash line application status.
- Press 4 for branches information.
- Press 5 for self-service options using phone banking pin.
- Press *0 for customer service officer assistance.
DBS Customer Service Representatives Hours
Live DBS customer service is available from 8am to 12am Monday-Sunday.
DBS Support Phone Numbers
- DBS Support Phone Number: 1800-111-1111 or 65-6327-2265 (from overseas). Live DBS customer service is available from 8am to 12am Monday-Sunday.
- Lost Cards and Fraud Reporting: 1800-339-6963 (from overseas: 65-6339-6963).
- POSB Phone Banking and General Enquiries: 1800-339-6666 (from overseas: 65-6339-6666). Live customer service representatives from DBS are available from 8am to 12am Monday-Sunday.
- DBS Wealth Management Phone Banking and General Enquiries: 1800-221-1111 (from overseas: 65-6221-1111). Live customer service representatives from DBS are available from 8am to 12am Monday-Sunday.
- Housing, Car, Renovation & Study loans: 6333-0033 (from overseas: 65-6333-0033). Live customer service representatives from DBS are available from 9am to 5:30pm Monday-Friday, from 9am to 12:30pm Saturday, Sunday closed.
- DBS Phone Banking: 1800-222-2200 (from overseas: 65-6222-2200).
- Post Sales and General Enquiries: 1606 (from overseas: +65-6221-1606).
DBS Web Links
DBS support email
DBS Live Chat Support
You can start live chat with DBS Virtual Support Assistant here by clicking the “May I Help You?” red icon.
DBS Help Page
You can find more information at DBS Customers Support page.