Below are steps to contact Merrill customer service and get a live person on the phone:
- Dial 1-800-637-7455
- Say or enter your Merrill or your Bank of America account number or card number (if you don’t have a Merrill Lynch Wealth Management or Bank of America account say “prospective client” or press 2). Stay on the line
- The automated phone system will connect you to a live customer service agent from Merrill
Merrill Customer Service Representatives Hours
Live Merrill customer service is available from 9 am to 9 pm EST Monday to Friday, Saturday and Sunday closed.
Merrill Support Phone Numbers
- Merrill Support Phone Number: 1-800-637-7455. Live customer service is available from 9 am to 9 pm EST Monday to Friday, Saturday and Sunday closed.
- TTY/TDD hearing impaired: 1-866-657-3323.
- If you are looking for your 401(k)/retirement or equity awards account with Merrill: 1-866-820-1492.
Merrill Web Links
Merrill Live Chat Support
Merrill doesn’t offer live chat support. The best way to contact Merrill by customer service phone number (1-800-637-7455).
Merrill Lynch Mailing Addresses
Corporate Headquarters
New York
Corporate
Merrill Lynch & Co., Inc.
4 World Financial Center
250 Vesey Street
New York, NY 10080
Merrill Lynch support e-mail
Below are steps to contact Merrill customer service by email form:
- Go to the Merrill Contact page.
- Fill in the form.
- Press the “Submit”.
Merrill Help Center
You can find more information at Merrill Support page.