Below are steps to contact AXA Insurance customer service and get a live person on the phone:
- Dial 0330-024-1158
- Press 5 (to make changes to your policy change your vehicle or for any other customer service queries)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from AXA Insurance
AXA Insurance Voice Main Menu
- Press 1 to discuss an existing or previous claim or to make a new claim.
- Press 2 to discuss amend or cancel your renewal.
- Press 3 if you have an outstanding payment or to discuss your payment.
- Press 4 if you’d like a quote for a new motor policy or to discuss an existing quote.
- Press 5 to make changes to your policy, change your vehicle or for any other customer service queries.
- Press 6 to hear these options again.
AXA Insurance Customer Service Representatives Hours
Live AXA Insurance customer service is available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
AXA Insurance Support Phone Numbers
- AXA Insurance Support Phone Number: 0330-024-1158. Live AXA Insurance customer service is available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
- Home insurance: 0330-024-1235. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
- Travel insurance: 0330-024-1307. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 4pm Sunday.
- Landlord insurance: 0330-159-1512. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- Business insurance: 0330-159-1508. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
- Breakdown Cover: 0330-024-1158. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 9am to 3pm Sunday.
AXA Insurance Web Links
- AXA Insurance Web Site
- AXA Insurance Facebook page
- AXA Insurance Twitter page
- AXA UK Instagram page
- AXA UK Youtube page
- AXA UK Linkedin page
AXA Insurance Live Chat Support
Live chat customer service is not available from AXA Insurance. To contact a live customer service representative you need to dial 0330-024-1158 and follow instructions above.
AXA Insurance support e-mail
Below are steps to contact AXA Insurance customer service by email:
- Go to the AXA Insurance Contact page.
- Fill in the form.
- Press the “Send Email” button.
- AXA Insurance social team: [email protected]
AXA Insurance Help Center
You can find more information at AXA Insurance Support page.