How to Call a Live Person in ACT Customer Service

Below are steps to contact ACT customer service and get a live person on the phone:

  • Dial 1-319-337-1270
  • Press 1 (for the U.S.)
  • The automated phone system will connect you to a live customer service agent from ACT

ACT Voice Main Menu

  • Press 1 for scoring and reporting information.
  • Press 2 if you are calling from a high school, college or special organization and need to request registration materials.
  • Press 3 for all other registration inquiries.

ACT Customer Service Representatives Hours

Live ACT customer service is available from 8am to 8pm CST Monday-Friday.

ACT Support Phone Numbers

  • ACT Support Phone Number: 1-319-337-1270. Live ACT customer service is available from 8am to 8pm CST Monday-Friday.
  • Accommodations: 1-319-337-1332.
  • ACT Aspire: 1-855-730-0400.
  • PreACT 8/9: 1-877-789-2925.
  • ACT College Ready: 1-866-763-3228.
  • ACT State and District Testing: 1-319-341-2800.
  • ACT EMS: 1-319-337-1350.
  • ACT Tessera: 1-855-730-0400.
  • ACT WorkKeys: 1-800-967-5539.
  • ACT Press & Media: 1-319-337-1147.

ACT Web Links

ACT Mailing Addresses

ACT Customer Care:
P.O. Box 414
Iowa City, IA 52243-0414
USA

ACT Test Accommodations:
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA

ACT Test Administration and Accommodations:
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA

ACT support email

To contact ACT via e-mail go to ACT Contact page and click “Email Us” button.

ACT Live Chat Support

You can start a live chat with customer support at ACT Contact page by clicking the “Chat Live” button. Chat is available from 8:30am to 5pm CST Monday-Friday.

ACT Help Page

You can find more information about ACT at ACT Help page.

How to Call a Live Person in FAFSA Customer Service

Below are steps to contact FAFSA customer service and get a live person on the phone:

  • Dial 1-800-433-3243
  • Say “speak with a customer service representative”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from FAFSA

Federal Student Aid Voice Main Menu

  • Say “application status” for the status of your application, the status of your correction or to request a copy of your student aid report
  • Say “report” to obtain a copy of a student report
  • Say “loans” for information on existing student loans
  • Say “help ID” for help with FSA ID
  • Say “more information” for more information on federal student ID information

FAFSA Customer Service Representatives Hours

Live FAFSA customer service is available from 8am to 11pm EST on Monday-Friday, from 11am to 5pm EST on Saturday-Sunday.

Federal Student Aid Support Phone Numbers

  • FAFSA Support Phone Number: 1-800-433-3243. Live FAFSA customer service is available from 8am to 11pm EST on Monday-Friday, from 11am to 5pm EST on Saturday-Sunday.
  • Student Loan Support Center: 1-800-557-7394.
  • Public Service Loan Forgiveness (PSLF): 1-855-265-4038.
  • Borrower Defense Customer Support: 1-855-279-6207.
  • Student Loan Support Center: 1-800-557-7394.
  • Default Resolution Group: 1-800-621-3115.
  • Federal Student Aid Ombudsman Group: 1-877-557-2575.

FAFSA Web Links

FAFSA Support Mailing Address

U.S. Department of Education
FedLoan Servicing
P.O. Box 69184
Harrisburg, PA 17106-9184

U.S. Department of Education – Borrower Defense to Repayment
P.O. Box 1854
Monticello, KY 42633

FAFSA Support support email

Federal Student Aid Information Center (FSAIC): [email protected]
Borrower Defense to Loan Repayment: [email protected]

FAFSA Live Chat Support

You can start live chat with customer support FAFSA Contact page by clicking the “Start Chat” button.

FAFSA Help Page

More information you can find at FAFSA Help Page.