How to Call a Live Person in FAFSA Customer Service

Below are steps to contact FAFSA customer service and get a live person on the phone:

  • Dial 1-800-433-3243
  • Say “speak with a customer service representative”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from FAFSA

Federal Student Aid Voice Main Menu

  • Say “application status” for the status of your application, the status of your correction or to request a copy of your student aid report
  • Say “report” to obtain a copy of a student report
  • Say “loans” for information on existing student loans
  • Say “help ID” for help with FSA ID
  • Say “more information” for more information on federal student ID information

FAFSA Customer Service Representatives Hours

Live FAFSA customer service is available from 8am to 11pm EST on Monday-Friday, from 11am to 5pm EST on Saturday-Sunday.

Federal Student Aid Support Phone Numbers

  • FAFSA Support Phone Number: 1-800-433-3243. Live FAFSA customer service is available from 8am to 11pm EST on Monday-Friday, from 11am to 5pm EST on Saturday-Sunday.
  • Student Loan Support Center: 1-800-557-7394.
  • Public Service Loan Forgiveness (PSLF): 1-855-265-4038.
  • Borrower Defense Customer Support: 1-855-279-6207.
  • Student Loan Support Center: 1-800-557-7394.
  • Default Resolution Group: 1-800-621-3115.
  • Federal Student Aid Ombudsman Group: 1-877-557-2575.

FAFSA Web Links

FAFSA Support Mailing Address

U.S. Department of Education
FedLoan Servicing
P.O. Box 69184
Harrisburg, PA 17106-9184

U.S. Department of Education – Borrower Defense to Repayment
P.O. Box 1854
Monticello, KY 42633

FAFSA Support support email

Federal Student Aid Information Center (FSAIC): [email protected]
Borrower Defense to Loan Repayment: [email protected]

FAFSA Live Chat Support

You can start live chat with customer support FAFSA Contact page by clicking the “Start Chat” button.

FAFSA Help Page

More information you can find at FAFSA Help Page.

How do I speak to a live person if Fafsa contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Fafsa website.
  • Open Fafsa Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
Facebook Comments