Below are steps to contact Access Florida customer service and get a live person on the phone:
- Dial 1-850-300-4323
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Access Florida
Access Florida Customer Service Representatives Hours
Live Access Florida customer service is available from from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.
Access Florida Support Phone Numbers
- Access Florida Support Phone Number: 1-850-300-4323. Live Access Florida customer service is available from from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.
- Florida Relay: 711.
- TTY: 1-800-955-8771.
Access Florida Web Links
Access Florida Mailing Addresses
ACCESS Central Mail Center:
P.O. Box 1770
Ocala, FL 34478-1770
Access Florida Fax Number
Access Florida Fax Number is 1-866-886-4342.
Access Florida support email
Access Florida doesn’t offer live customer support via e-mail. The best way to contact Access Florida is to call them at 1-850-300-4323.
Access Florida Live Chat Support
You can start a live chat session with an Access Florida Support Agent on the Access Florida Support page by clicking the “Talk to DCF’s Virtual Assistant” green button. Chat is available 24 hours a day seven days a week.
Access Florida Help Page
You can find more information about Access Florida at Access Florida Support page.
Below are steps to contact IDES customer service and get a live person on the phone:
- Dial 1-800-244-5631
- Press 1 (for English)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from IDES
IDES Voice Main Menu
- Press 1 to hear a message regarding the federal stimulus package.
- Press 2 to hear a message regarding the day of the week on which you should file your claim.
To certify for benefits or to inquire about the status of your unemployment insurance claim:
- Visit www.ides.illinois.gov
- Or call 1-312-338-4337 (These services are available from 5am to 7.30pm Monday-Friday)
Illinois Unemployment Claims Customer Service Representatives Hours
Live Illinois Unemployment Claims customer service is available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
Illinois Unemployment Claims Support Phone Numbers
- Illinois Unemployment Claims Support Phone Number: 1-800-244-5631. Live Illinois Unemployment Claims customer service is available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
- Individuals who have been scheduled for an Appeal hearing: 1-800-244-5631.
- Help desk for login information (username and password), error messages, or navigating your job search: 1-877-342-7533.
- KeyBank Customer Service: 1-866-295-2955.
Illinois Unemployment Claims Web Links
IDES support email
To contact with customer support via e-mail use the following IDES contact form.
Illinois Unemployment Claims Live Chat Support
Live chat customer service is not available from Illinois Unemployment Claims. To contact a live customer service representative you need to dial 1-800-244-5631 and follow instructions above.
Illinois Unemployment Claims Help Page
You can find more information at Illinois Unemployment Claims FAQ page.