How to Call a Live Person in Iowa Unemployment Customer Service

Below are steps to contact Iowa Unemployment Insurance Benefits customer service and get a live person on the phone:

  • Dial 1-866-239-0843
  • Press 1 (if you have questions about how or when to file for unemployment)
  • Say “speak with a representative”
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Iowa Unemployment

Iowa Unemployment Voice Main Menu

  • Press 1 if you have questions about how or when to file for unemployment.
  • Press 2 if you have questions about filing your weekly claim.
  • Press 3 if you have questions about your payment or payment method.
  • Press 4 if you have any questions about your eligibility.
  • Press 5 to hear these options again.

Iowa Unemployment Customer Service Representatives Hours

Live Missouri Unemployment customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Iowa Unemployment Support Phone Numbers

  • Iowa Unemployment Insurance Customer Support Phone: 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Unemployment Insurance Tax: 1-888-848-7442. Live customer service representatives from Iowa Unemployment Insurance are available from 8:30am to noon and 1pm to 4pm Monday-Friday, Saturday-Sunday closed.
  • Unemployment Insurance Appeals: 1-800-532-1483 (In Iowa), 1-800-247-5205 (Outside of Iowa), 1-515-281-3747 (Local Des Moines).
  • Unemployment Insurance Fraud: 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Questions or assistance with myIowaUI: 1-888-848-7442.

Iowa Unemployment Fax Numbers

  • Unemployment Insurance Appeals: 1-515-478-3528
  • Unemployment Insurance Fraud: 1-515-281-9033

Iowa Workforce Development Web Links

Iowa Unemployment Insurance (UI) Mailing Addresses

CORRESPONDENCE OR EXHIBITS:
Iowa Workforce Development
Appeals Bureau
1000 East Grand Avenue
Des Moines, IA 50319

Iowa Unemployment Live Chat Support

Live chat customer service is not available from Iowa Unemployment. The best way to contact Iowa Unemployment by customer support phone (1-866-239-0843).

Iowa Unemployment support e-mail

Iowa UI Help Center

How to Call a Live Person in Missouri Unemployment Customer Service

Below are steps to contact Missouri Unemployment customer service and get a live person on the phone:

  • Dial 1-800-320-2519
  • Press 7 (to speak with a representative regarding your unemployment claim or if you need assistance in searching for work)
  • Press 2 (to speak with a representative for assistance in searching for work)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Missouri Unemployment

MO Unemployment Voice Main Menu

  • Press 1 to claim or make a weekly request for payment.
  • Press 2 to inquire about the status of a claim.
  • Press 3 to check on an appeal.
  • Press 4 for information regarding a Missouri access debit card.
  • Press 5 to take your method of payment.
  • Press 6 to update your tax withholding status.
  • Press 7 to speak with a representative regarding your unemployment claim or if you need assistance in searching for work.
  • Press 8 for updated information on federal Covid-19 unemployment benefits due to the cares act.
  • Press 9 if you are unemployed and need assistance.

MO Unemployment Voice Sub-Menu (if you press 7)

  • Press 1 to update personal information or speak with representative regarding your claim.
  • Press 2 to speak with representative for assistance in searching for work.

Missouri Unemployment Customer Service Representatives Hours

Live Missouri Unemployment customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Missouri Unemployment Support Phone Numbers

  • Missouri Unemployment Support Phone Number: 1-800-320-2519. Live Missouri Unemployment customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Forms, New Account Registration, Reportable Wages, Tax Rates and Voluntary Contributions, Refunds, Late Wage Reports or Payments: 1-573-751-1995.
  • Magnetic Wage Reporting: 1-573-751-2271.
  • Benefit Charges: 1-573-751-4034.
  • Wage and Payment Certification to the Internal Revenue Services (IRS) – Employer Accounts Unit: 1-573-751-1785.

To file for Unemployment Insurance (UI) Benefits or to get Claims Information:

  • Jefferson City: 1-573-751-9040.
  • Kansas City: 1-816-889-3101.
  • Springfield: 1-417-895-6851.
  • St. Louis: 1-314-340-4950.
  • Appeal Information: 1-573-751-3913.
  • Report Worker Misclassification: 1-573-751-1099.
  • UInteract Employer Contact: 1-573-751-1995.
  • Benefit Overpayment Questions: 1-573-751-0057.
  • Benefit Overpayment Repayment Plan: 1-573-751-4058.
  • Missouri Access Mastercard: 1-888-775-3445.
  • Switchboard: 1-573-751-3215.

Missouri Department of Labor Web Links

Missouri Unemployment Insurance (UI) Mailing Addresses

Division of Employment Security:
P.O. Box 59
Jefferson City, MO 65104-0059

MO Unemployment Live Chat Support

You can start a live chat session with a Missouri Unemployment Support Virtual Assistance on the Missouri Unemployment Support Chatbot page.

Missouri Unemployment support e-mail

Missouri UI Help Center

How to Call a Live Person in Indiana Department of Workforce Development Customer Service

Below are steps to contact Indiana Unemployment customer service and get a live person on the phone:

  • Dial 1-800-891-6499
  • Press 2 (if you are an employee)
  • Press 3 (to speak with an agent)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Indiana Unemployment

Indiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant.
  • Press 2 if you are an employee.

Indiana Unemployment Voice Sub-Menu (if you press 2)

  • Press 1 for general information about the employer Self Service registration process
  • Press 2 for information about the state information data exchange system otherwise known as SIDES
  • Press 3 to speak with an agent

Indiana Unemployment Customer Service Representatives Hours

Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.

Indiana Unemployment Support Phone Numbers

  • Indiana Unemployment Support Phone Number: 1-800-891-6499. Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.
  • If you do not have access to a computer or smart phone to file for UI: 1-800-298-6650.
  • TDD/TTY line: 1-317-232-7560.

Indiana Department of Workforce Development Web Links

Indiana Unemployment Mailing Addresses

Headquarter:
Research and Analysis
10 N. Senate Avenue, SE 211
Indianapolis, IN 46204

IN Unemployment support email

Indiana Unemployment Live Chat Support

You can start a live chat with customer support at Indiana Unemployment Contact page.

  • To scroll down
  • Press the “Live Chat with State Information Center” button in the bottom left corner
  • Press the “Live Chat” blue button

Indiana Unemployment Help Page

You can find more information at Indiana Unemployment Customers Support page.

How to Call a Live Person in Washington State Unemployment Customer Service

Below are steps to contact Washington State Unemployment customer service and get a live person on the phone:

  • Dial 1-800-318-6022
  • Press 1 (for English)
  • Enter your social security number
  • Press 7 (If you have a question about unemployment insurance)
  • After press 9 (for all other questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Washington State Unemployment

Washington State Unemployment Voice Main Menu

  • Press 2 if you would like to open or reopen a claim.
  • Press 7 if you have a question about unemployment insurance.

Washington State Unemployment Customer Service Representatives Hours

Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Washington State Unemployment Support Phone Numbers

  • Washington State Unemployment Support Phone Number: 1-800-318-6022. Live Washington State Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
  • Agency headquarters: 1-360-902-9500.
  • Tax rate, penalties or benefits claimed by a former employee: 1-888-836-1900.
  • General tax information and forms, information for new businesses or information about your current tax rate: 1-855-829-9243.
  • Information about the federal Work Opportunity Tax Credit: 1-800-669-9271.
  • Labor statistics: 1-800-215-1617.
  • Employer assistance to avoid layoffs – Shared Work Program: 1-800-752-2500.
  • Arrange repayment of benefits you’re not entitled to receive: 1-866-697-4831.

Washington Employment Security Department Web Links

Washington Employment Security Department Mailing Addresses

Headquarters:
P.O. Box 9046
Olympia, WA 98507
(US Postal Service only. No UPS or FedEx)

Tax rate, penalties or benefits claimed by a former employee:
Experience Rating/Benefits Charging Unit
P.O. Box 9046
Olympia, WA 98507

Bankruptcy notices:
P.O. Box 9046
Olympia, WA 98507
(U.S. Postal Service only. No UPS or FedEx)

Pay quarterly unemployment taxes:
Employment Security Department
P.O. Box 34467, Seattle, WA 98124

Information about your current tax rate:
Employment Security Department
Experience Rating/Benefits Charging Unit
P.O. Box 9046, Olympia, WA 98507

Mailing addresses for benefit claimants:

  • Request for an appeal
    Claims Center Appeals
    P.O. Box 19018
    Olympia, WA 98507-0018
  • Petition for review
    Agency Records Center
    P.O. Box 9555
    Olympia, WA 98507-9555
  • Paper weekly-claim forms
    Centralized Claims Processing Unit
    P.O. Box 14857
    Olympia, WA 98511
  • Overpayments
    Benefit Payment Control
    P.O. Box 24928
    Seattle, WA 98124-0928
  • Shared-Work forms
    Shared Work Program
    P.O. Box 9046
    Olympia, WA 98507-9046

Washington Unemployment support email

Washington State Unemployment Live Chat Support

You can start a live chat with customer support at Washington Unemployment Contact page.

  • Click the “Chat now on WorkSource website” link
  • Fill in the form
  • Start Chat

Washington Unemployment Help Page

You can find more information at Washington Unemployment Help page.

How to Call a Live Person in State of California Franchise Tax Board Customer Service

Below are steps to contact California Franchise Tax Board customer service and get a live person on the phone:

  • Dial 1-800-852-5711
  • Press 1 (for personal income tax)
  • Press 6 (for any other information)
  • Press 2 (for general tax information)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from California FTB

California FTB Voice Main Menu

  • Press 1 for personal income tax.
  • Press 2 for business entity information.
  • Press 3 to learn about web self-service options and how to register.

California FTB Voice Sub-Menu (if you press 1)

  • Press 1 for current tax year refund information.
  • Press 2 for payment and balance.
  • Press 3 for earned income tax credit information.
  • Press 4 for frequently asked questions.
  • Press 5 for forms and publications.
  • Press 6 for any other information.

California FTB Customer Service Representatives Hours

Live California FTB customer service is available from 8am to 5pm Monday-Sunday.

California FTB Support Phone Numbers

  • California FTB Support Phone Number: 1-800-852-5711. Live California FTB customer service is available from 8am to 5pm Monday-Sunday.
  • Customer service from Outside the US: 1-916-845-6500.
  • Automated help: 1-800-338-0505.
  • Personal Income tax collections: 1-800-689-4776. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Business Income tax collections: 1-888-635-0494. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Court-ordered debt (COD): 1-916-845-4064. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Vehicle registration collections: 1-888-355-6872. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Interagency intercept: 1-866-563-2375. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Withholding (nonwage): 1-888-792-4900.
  • Executive Services Section: 1-800-883-5910. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Small Business Liaison: 1-916-845-4669. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Small Businesses / Disabled Veteran Business Enterprises: 1-916-845-5511. Live customer service representatives from California FTB are available from 8am to 5pm Monday-Sunday.
  • Careers and recruitment: 1-916-845-3608.
  • Criminal investigations: 1-916-227-3203.
  • California Relay Service: 711 or 1-800-735-2929.
  • TTY: 1-800-822-6268.

California Franchise Tax Board Web Links

California Franchise Tax Board Mailing Addresses

Tax returns (Personal):
Franchise Tax Board
PO Box 942840
Sacramento CA 94240-0001

Tax returns (Business):
Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0500

Exempt organizations and non-profits:
Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0500

Estates and trusts:
Franchise Tax Board
PO Box 942840
Sacramento CA 94240-0001

Nonadmitted insurance tax:
Nonadmitted Insurance Tax MS-F182
Franchise Tax Board
PO Box 942867
Sacramento CA 94267-0651

Substitute forms:
Substitute Forms
Filing Methods Section MS-F284
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468

California FTB support email

California FTB Live Chat Support

Below are steps to contact California FTB customer service by chat:

California Franchise Tax Board Help Page

You can find more information at California FTB Customers Support page.

How to Call a Live Person in Access Florida Customer Service

Below are steps to contact Access Florida customer service and get a live person on the phone:

  • Dial 1-850-300-4323
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Access Florida

Access Florida Customer Service Representatives Hours

Live Access Florida customer service is available from from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.

Access Florida Support Phone Numbers

  • Access Florida Support Phone Number: 1-850-300-4323. Live Access Florida customer service is available from from 7am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • Florida Relay: 711.
  • TTY: 1-800-955-8771.

Access Florida Web Links

Access Florida Mailing Addresses

ACCESS Central Mail Center:
P.O. Box 1770
Ocala, FL 34478-1770

Access Florida Fax Number

Access Florida Fax Number is 1-866-886-4342.

Access Florida support email

Access Florida doesn’t offer live customer support via e-mail. The best way to contact Access Florida is to call them at 1-850-300-4323.

Access Florida Live Chat Support

You can start a live chat session with an Access Florida Support Agent on the Access Florida Support page by clicking the “Talk to DCF’s Virtual Assistant” green button. Chat is available 24 hours a day seven days a week.

Access Florida Help Page

You can find more information about Access Florida at Access Florida Support page.

How to Call a Live Person in Illinois Department of Employment Security Customer Service

Below are steps to contact IDES customer service and get a live person on the phone:

  • Dial 1-800-244-5631
  • Press 1 (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from IDES

IDES Voice Main Menu

  • Press 1 to hear a message regarding the federal stimulus package.
  • Press 2 to hear a message regarding the day of the week on which you should file your claim.

To certify for benefits or to inquire about the status of your unemployment insurance claim:

  • Visit www.ides.illinois.gov
  • Or call 1-312-338-4337 (These services are available from 5am to 7.30pm Monday-Friday)

Illinois Unemployment Claims Customer Service Representatives Hours

Live Illinois Unemployment Claims customer service is available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.

Illinois Unemployment Claims Support Phone Numbers

  • Illinois Unemployment Claims Support Phone Number: 1-800-244-5631. Live Illinois Unemployment Claims customer service is available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Individuals who have been scheduled for an Appeal hearing: 1-800-244-5631.
  • Help desk for login information (username and password), error messages, or navigating your job search: 1-877-342-7533.
  • KeyBank Customer Service: 1-866-295-2955.

Illinois Unemployment Claims Web Links

IDES support email

To contact with customer support via e-mail use the following IDES contact form.

Illinois Unemployment Claims Live Chat Support

Live chat customer service is not available from Illinois Unemployment Claims. To contact a live customer service representative you need to dial 1-800-244-5631 and follow instructions above.

Illinois Unemployment Claims Help Page

You can find more information at Illinois Unemployment Claims FAQ page.