How to Call a Live Person in Louisiana Unemployment Customer Service

Below are steps to contact Louisiana Unemployment customer service and get a live person on the phone:

  • Dial 1-866-783-5567
  • Press 1 (for English)
  • Press 1 (if you are a claimant calling today concerning unemployment benefits)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Louisiana Unemployment

Louisiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant calling today concerning unemployment benefits.
  • Press 2 if you are an employer and need assistance with your tax account.
  • Press 3 if you are calling for information on reemployment services or general labor law information.

Louisiana Unemployment Customer Service Representatives Hours

Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Louisiana Unemployment Support Phone Numbers

  • LA Unemployment Support Phone Number: 1-866-783-5567. Live Louisiana Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD: 1-800-259-5154.
  • The Louisiana Workforce Commission: 1-225-342-3111.
  • Contact the Appeals Clerk of Court: 1-800-256-8023.

Louisiana Unemployment Web Links

Louisiana Unemployment Insurance (UI) Mailing Addresses

Louisiana Workforce Commission:
Appeals Unit, P. O. Box 94094, Baton Rouge, LA 70804-9094

Louisiana Unemployment Insurance Tax Field Audit Offices:

  • Baton Rouge Field Audit Office
    1991 Wooddale Blvd.
    Baton Rouge, Louisiana 70806-1513
  • Hammond Field Audit Unit
    1711 Nashville Street
    Hammond, Louisiana 70401-3068
  • Houma Field Audit Office
    P.O. Box 1370
    309 Goode Street Suite C
    Houma, Louisiana 70360-1370
  • Lafayette Field Audit Office
    P.O. Box 3447
    407 Lamar Street
    Lafayette, Louisiana 70502-3447
  • Lake Charles Field Audit Office
    4250 Fifth Avenue
    Lake Charles, Louisiana 70607-3812
  • Monroe Field Audit Office
    1600 Hudson Lane Suite 200
    Monroe, LA 71201-6062
  • Natchitoches Field Audit Office
    303 Bienville Street
    Natchitoches, Louisiana 71457-2237
  • New Orleans Field Audit Unit
    737 St. Charles Street
    New Orleans, Louisiana 70130-3137
  • Shreveport Field Audit Office
    2900 Dowdell Street
    Shreveport, Louisiana 71103-3477

Louisiana Unemployment Live Chat Support

Live chat customer service is not available from Louisiana Unemployment. To contact a live customer service representative you need to dial 1-866-783-5567 and follow the instructions above.

LA Unemployment support e-mail

Louisiana UI Help Center

You can find more information at Louisiana Unemployment Insurance (UI) Support page.

How do I speak to a live person if La Unemployment contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a La Unemployment website.
  • Open La Unemployment Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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