DocuSign does not offer a phone customer service. The best way to contact a live customer service representative customer support by request a phone call from Docusign Support (Paid Accounts only).
Below are steps to contact Docusign customer service by request a phone call:
- Go to the Docusign Manage Cases.
- If you’re not logged in, click “Continue: under the relevant Product suite, enter your email and password, then click “Continue” again.
- If you already have a case eligible for a call, click the phone icon next to it.
- In the callback pop-up, select your country, enter your phone number, agree to the call recording, and click “Submit”.
- A support expert will contact you shortly.
DocuSign Customer Service Representatives Hours
Live DocuSign customer service is available 24/7.
DocuSign Support Phone Numbers
DocuSign does not offer a phone customer service.
DocuSign Web Links
DocuSign Mobile App
DocuSign Mailing Addresses
Attention: Privacy Team, 221 Main Street, Suite 800, San Francisco, CA 94105
DocuSign Live Chat
Below are steps to contact DocuSign customer service by chat:
- Go to the DocuSign Support page.
- Press the icon in the bottom right corner of your screen.
- Start chat (available 24/7).
DocuSign support e-mail
- DocuSign support: [email protected]
DocuSign Help Center
You can find more information about DocuSign on the DocuSign Support page.