How to Call a Live Person in Ring Customer Service

Below are steps to contact Ring customer service and get a live person on the phone:

  • Dial 1-800-656-1918
  • Press 1 (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Ring

Ring Voice Main Menu

  • Press 1 if you want assistance deciding which Ring products are the best fit for you.
  • Press 2 for information about Ring protect plans and video recording service.
  • Press 3 if you need help troubleshooting your Ring device or setting up your Ring device for the first time.
  • Press 4 for information about your Ring order status.
  • Press 5 for billing.
  • Press 9 to repeat this menu.

Ring Customer Service Representatives Hours

Live Ring customer service is available from 5am to 9pm PDT Monday-Sunday.

Ring Support Phone Numbers

  • Ring Support Phone Number: 1-800-656-1918. Live Ring customer service is available from 5am to 9pm PST Monday-Sunday.
  • Argentina Ring Support Phone Number: 0800 222 0656.
  • Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia Ring Support Phone Number: 00 800 87 00 97 81.
  • Australia Ring Support Phone Number: 61 2 8294 9169 or 1 300 205 983.
  • Canada Ring Support Phone Number: +1 855-300-7289.
  • Chile Ring Support Phone Number: 180 091 4252.
  • Colombia Ring Support Phone Number: 01 800 5184804.
  • Hong Kong Ring Support Phone Number: +852 5808 9388.
  • Liechtenstein Ring Support Phone Number: 0800 110 094.
  • Malaysia Ring Support Phone Number: +60 1-800-81-8772.
  • Mexico Ring Support Phone Number: 01800 158 3754.
  • New Zealand Ring Support Phone Number: 64 9887 9871.
  • Panama Ring Support Phone Number: 00800 203 0124.
  • Singapore Ring Support Phone Number: 001 800 8700 9781 or 008 800 8700 9781.

Ring Web Links

Ring Support Community

You can find more information about Ring on the Ring Community page. Community Support representative are available 24 hours a day seven days a week.

Ring support email

Ring doesn’t offer live customer support via e-mail. The best way to contact Ring is to call them at 1-800-656-1918.

Ring Live Chat Support

Below are steps to contact Ring customer service via email:

  • Go to the Ring Support page
  • Press the “Chat” icon
  • To type your question
  • Press “No show me more”.
  • Press “CHAT NOW”.
  • Press “LAUNCH CHAT”.

Ring Help Page

You can find more information about Ring at Ring Support page.

How do I speak to a live person if Ring contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Ring website.
  • Open Ring Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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