How to Call a Live Person in Virginia Department of Motor Vehicles Customer Service

Below are steps to contact Virginia Department of Motor Vehicles customer service and get a live person on the phone:

  • Dial 1-804-497-7100
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Virginia Department of Motor Vehicles

Virginia Department of Motor Vehicles Voice Main Menu

  • Press 8 if you have questions about your password, need a PIN or are locked out of your account.
  • Press 1 if you have received a letter regarding a suspension or revocation of your driving privilege.
  • Press 1 if you are responding to DMVs inquiry about your insurance coverage.
  • Press 2 if you have questions about renewing or the reissue of a driver’s license real ID learner’s permit or ID card.
  • Press 3 if you have a question about vehicle titling and registration or if you have not received your decals.

Virginia Department of Motor Vehicles Customer Service Representatives Hours

Live Virginia Department of Motor Vehicles customer service is available from 8am to 5pm EST Monday-Friday, from 8am to 12pm EST Saturday, Sunday closed.

Virginia DMV Support Phone Numbers

  • Virginia Department of Motor Vehicles Support Phone Number: 1-804-497-7100. Live Virginia Department of Motor Vehicles customer service is available from 8am to 5pm EST Monday-Friday, from 8am to 12pm EST Saturday, Sunday closed.
  • Deaf and hard of hearing customers, connect with the teletypewriter device (TTY): 1-800-272-9268.
  • Media Inquiries: 1-804-367-6834.

Virginia DMV Web Links

Virginia Department of Motor Vehicles Mailing Addresses

Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269

Virginia Department of Motor Vehicles support email

Virginia Department of Motor Vehicles Live Chat Support

Live chat customer service is not available from the Virginia Department of Motor Vehicles. To contact a Virginia Department of Motor Vehicles live customer service representative you need to dial 1-804-497-7100 and follow instructions above.

Virginia Department of Motor Vehicles Help Page

You can find more information about Virginia Department of Motor Vehicles at Virginia Department of Motor Vehicles Support page.

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