How to Call a Live Person in United Illuminating Customer Service

Below are steps to contact United Illuminating customer service and get a live person on the phone:

  • Dial 1-800-722-5584
  • Press 5 (for all other questions)
  • Press 7 (for all other inquiries)
  • Press 6 (for all other inquiries)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from United Illuminating

United Illuminating Voice Main Menu

  • If calling about outage or service emergency press 1.
  • To shut off notifications, billing questions or to make a payment press 2.
  • To start or stop service press 3.
  • For contractors and new service press 4.
  • For all other questions press 5.

United Illuminating Customer Service Representatives Hours

Live United Illuminating customer service is available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

United Illuminating Support Phone Numbers

  • United Illuminating Support Phone Number: 1-800-722-5584. Live United Illuminating customer service is available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

United Illuminating Web Links

United Illuminating Mailing Addresses

The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818

United Illuminating Fax Number

1-203-499-5973

United Illuminating support email

United Illuminating Live Chat Support

Live chat customer service is not available from United Illuminating. To contact a United Illuminating live customer service representative you need to dial 1-800-722-5584 and follow instructions above.

United Illuminating Help Page

You can find more information about United Illuminating at United Illuminating FAQ page.

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