Below are steps to contact United Illuminating customer service and get a live person on the phone:
- Dial 1-800-722-5584
- Press 5 (for all other questions)
- Press 7 (for all other inquiries)
- Press 6 (for all other inquiries)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from United Illuminating
United Illuminating Voice Main Menu
- If calling about outage or service emergency press 1.
- To shut off notifications, billing questions or to make a payment press 2.
- To start or stop service press 3.
- For contractors and new service press 4.
- For all other questions press 5.
United Illuminating Customer Service Representatives Hours
Live United Illuminating customer service is available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
United Illuminating Support Phone Numbers
- United Illuminating Support Phone Number: 1-800-722-5584. Live United Illuminating customer service is available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
United Illuminating Web Links
- United Illuminating Official Web Site
- United Illuminating Facebook page
- United Illuminating Twitter page
United Illuminating Mailing Addresses
The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818
United Illuminating Fax Number
1-203-499-5973
United Illuminating support email
- To contact United Illuminating via e-mail use the following United Illuminating contact form
United Illuminating Live Chat Support
Live chat customer service is not available from United Illuminating. To contact a United Illuminating live customer service representative you need to dial 1-800-722-5584 and follow instructions above.
United Illuminating Help Page
You can find more information about United Illuminating at United Illuminating FAQ page.
How do I speak to a live person if United Illuminating contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a United Illuminating website.
- Open United Illuminating Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.