Below are steps to contact Big Lots customer service and get a live person on the phone:
- Dial 1-866-244-5687
- Press 1 (for rewards program assistance). Stay on the line
- The automated phone system will connect you to a live customer service agent from Big Lots
Big Lots Voice Main Menu
- Press 1 for rewards program assistance.
- Press 2 for store support or store-related inquiries.
- Press 3 for online support.
- Press 4 for assistance with your Big Lots credit card including payment assistance.
- Press 5 for the California Consumer Privacy Act request.
- Press pound to repeat the main menu.
Big Lots Customer Service Representatives Hours
Live Big Lots customer service is available from 9 am to 9 pm Monday to Friday, from 9 am to 8 pm Saturday and Sunday.
Big Lots Support Phone Numbers
- Big Lots Support Phone Number: 1-866-244-5687. Live customer service is available from 9 am to 9 pm Monday to Friday, from 9 am to 8 pm Saturday and Sunday.
- Big Lots Credit Card Customer Service: 1-888-566-4353. Live customer service representatives are available from 8 am to 9 pm ET Monday through Sunday.
Big Lots Web Links
- Big Lots Web Site
- Big Lots Facebook page
- Big Lots Instagram page
- Big Lots YouTube page
- Big Lots TikTok page
- Big Lots Pinterest page
Big Lots Mobile App
Big Lots Live Chat Support
Below are steps to contact Big Lots customer service by chat:
- Go to the Big Lots Contact page.
- Press the “Chat with Us” button.
- Chat is available from 9 am to 7 pm ET Monday to Friday, from 9 am to 5 pm ET Saturday and Sunday.
Big Lots support e-mail
Below are steps to contact Big Lots customer service by email form:
- Go to the Big Lots page.
- Fill in the form.
- Press the “Send message”.
Big Lots Help Center
You can find more information at Big Lots Support page.
Big Lots Near Me
To find a Big Lots store near you, follow these steps:
Use the Big Lots Store Locator:
- Visit the official Big Lots website: https://local.biglots.com/.
- Enter your city, state, or ZIP code into the search bar.
- Browse the list of nearby stores along with their addresses, hours of operation, and contact information.
Use Google Maps:
- Open Google Maps or the Maps app on your smartphone.
- Type “Big Lots” into the search bar.
- Browse nearby store locations, view directions, and read reviews.