How to Call a Live Person in Michigan Secretary of State Customer Service

Below are steps to contact Michigan Secretary of State customer service and get a live person on the phone:

  • Dial 1-888-767-6424
  • Press 2 (to schedule an appointment at any Secretary of State Branch)
  • Press 1 (if you have questions about your appointment)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Michigan Secretary of State

Michigan Secretary of State Voice Main Menu

  • Press 1 for answers to many frequently asked questions regarding Secretary of State Services.
  • Press 2 to schedule an appointment at any Secretary of State Branch.
  • Press 3 for questions about my login including account setup and password reset.
  • Press 4 for driver’s license or ID Card issues.
  • Press 5 for vehicle issues or disability placards.
  • Press 6 for bureau of Elections, Office of the Great Seal or notary public information.
  • Press 7 for information or to file a complaint on automotive-related businesses.
  • Press the star key To hear these options again.
  • Press 9 to repeat this menu.

Michigan Secretary of State Customer Service Representatives Hours

Live Michigan Secretary of State customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Support Phone Numbers

  • Michigan Secretary of State Support Phone Number: 1-888-767-6424. Live Michigan Secretary of State customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Bureau of Elections: 1-800-292-5973. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Chief of Staff-administered offices: 1-517-335-3269. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Web Links

Michigan Secretary of State Mailing Addresses

430 W. Allegan St.
Richard H. Austin Building
– 4th Floor
Lansing, MI 48918

Department of State
Title VI Program Coordinator
P.O. Box 30775
Lansing, MI 48909

For the Bureau of Elections:
Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726

For overnight or express deliveries:
Michigan Department of State
Bureau of Elections
Richard H. Austin Building – First Floor
430 W. Allegan
Lansing, MI 48918

Michigan Secretary of State Live Chat Support

Live chat customer service is not available from the Michigan Secretary of State. To contact a live customer service representative you need to dial 1-888-767-6424 and follow the instructions above.

Michigan Secretary of State (Michigan SOS) support e-mail

Michigan Secretary of State Help Center

You can find more information at Michigan Secretary of State Support page.

How do I speak to a live person if Michigan Secretary Of State contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Michigan Secretary Of State website.
  • Open Michigan Secretary Of State Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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