How to Call a Live Person in Kansas Unemployment Customer Service

Below are steps to contact Kansas Unemployment Benefits customer service and get a live person on the phone:

  • Dial 1-800-292-6333
  • Press 1 (for English)
  • Press 8 (for all other inquiries)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Kansas Unemployment

Kansas Unemployment Voice Main Menu

  • Press 1 to receive a text message on your smartphone and begin chatting.
  • Press 2 if you believe that your identity has been compromised or if you have another type of fraud activity to report.
  • Press 3 to check the status of your application or weekly claim.
  • Press 4 for a pandemic emergency and unemployment compensation or pandemic unemployment assistance to related issues.
  • Press 5 for login or account issues such as password reset.
  • Press 6 to file a new application.
  • Press 7 to file a weekly claim.
  • Press 8 for all other inquiries.
  • Press 9 to hear these options.

Kansas Unemployment Customer Service Representatives Hours

Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.

Kansas Unemployment Support Phone Numbers

  • KS Unemployment Support Phone Number: 1-800-292-6333. Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.
  • Unemployment Contact Center in Topeka: 1-785-575-1460.
  • Unemployment Contact Center in Wichita: 1-316-383-9947.
  • UI Asset Recovery: 1-785-296-3609.
  • Fraud/Special Investigations: 1-785-581-7438.
  • UI Benefits: 1-785-291-6100.
  • Work Share program: 1-785-291-6132.
  • Trade Adjustment Allowances (TRA): 1-785-291-6142.
  • UI Appeals: 1-785-296-1800.
  • UI Tax Employer Contributions: 1-785-296-5027.

Kansas Unemployment Web Links

Kansas Unemployment Live Chat Support

You can start a live chat with customer support at Kansas Unemployment Support page.

  • Press the “CHAT WITH US” blue button in the bottom right corner of the page
  • Start chat

KS Unemployment support e-mail

Kansas UI Help Center

You can find more information at Kansas Unemployment Insurance (UI) Support page.

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