Below are steps to contact Kansas Unemployment Benefits customer service and get a live person on the phone:
- Dial 1-800-292-6333
- Press 1 (for English)
- Press 8 (for all other inquiries)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Kansas Unemployment
Kansas Unemployment Voice Main Menu
- Press 1 to receive a text message on your smartphone and begin chatting.
- Press 2 if you believe that your identity has been compromised or if you have another type of fraud activity to report.
- Press 3 to check the status of your application or weekly claim.
- Press 4 for a pandemic emergency and unemployment compensation or pandemic unemployment assistance to related issues.
- Press 5 for login or account issues such as password reset.
- Press 6 to file a new application.
- Press 7 to file a weekly claim.
- Press 8 for all other inquiries.
- Press 9 to hear these options.
Kansas Unemployment Customer Service Representatives Hours
Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.
Kansas Unemployment Support Phone Numbers
- KS Unemployment Support Phone Number: 1-800-292-6333. Live Kansas Unemployment Insurance customer service is available from 8am to 9pm CST Monday-Friday, from 8am to 5pm CST Saturday, from 1am to 5pm CST Sunday.
- Unemployment Contact Center in Topeka: 1-785-575-1460.
- Unemployment Contact Center in Wichita: 1-316-383-9947.
- UI Asset Recovery: 1-785-296-3609.
- Fraud/Special Investigations: 1-785-581-7438.
- UI Benefits: 1-785-291-6100.
- Work Share program: 1-785-291-6132.
- Trade Adjustment Allowances (TRA): 1-785-291-6142.
- UI Appeals: 1-785-296-1800.
- UI Tax Employer Contributions: 1-785-296-5027.
Kansas Unemployment Web Links
- Kansas Unemployment Web Site
- Kansas Department of Labor Facebook page
- Kansas Department of Labor Twitter page
- Kansas Department of Labor Youtube page
Kansas Unemployment Live Chat Support
You can start a live chat with customer support at Kansas Unemployment Support page.
- Press the “CHAT WITH US” blue button in the bottom right corner of the page
- Start chat
KS Unemployment support e-mail
- UI Asset Recovery: [email protected]
- Fraud/Special Investigations: [email protected]
- Work Share program: [email protected]
- UI Tax Employer Contributions: [email protected]
Kansas UI Help Center
You can find more information at Kansas Unemployment Insurance (UI) Support page.