How to Call a Live Person in DVLA Unemployment Customer Service

Below are steps to contact DVLA customer service and get a live person on the phone:

  • Dial 0300-790-6802
  • Press 1 (if you have a vehicle or trailer inquiries)
  • Press 5 (for all other inquiries including personal vehicle and number plate changes the sale of a vehicle)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from DVLA

DVLA Voice Main Menu

  • Press 1 if you have a vehicle or trailer inquiries.
  • Press 2 for driving license inquiries.
  • Press 3 if you are calling about your medical condition or renewing a medical license.

DVLA Voice Sub-Menu (if you press 1)

  • Press 1 for vehicle tax and SORN (Statutory Off Road Notification) inquiries including direct debits and refunds.
  • Press 2 for an update on an application or if you waiting for document or anything else from us.
  • Press 3 to replace V5C or any other documents.
  • Press 4 if you call us about the letter you received from us including penalties and application or if you’ve been told to contact us.
  • Press 5 for all other inquiries including personal vehicle and number plate changes the sale of a vehicle.

DVLA Customer Service Representatives Hours

Live DVLA customer service is available from 8am to 8pm Monday-Friday, from 8am to 4pm Saturday, Sunday closed.

DVLA Support Phone Numbers

  • DVLA Support Phone Number: 0300-790-6802. Live DVLA customer service is available from 8am to 8pm Monday-Friday, from 8am to 4pm Saturday, Sunday closed.
  • DVLA Driving License Enquiries: 0300-790-6801. Live customer service representatives from DVLA are available from 8am to 8pm Monday-Friday, from 8am to 4pm Saturday, Sunday closed.
  • DVLA Medical Enquiries: 0300-790-6806. Live customer service representatives from DVLA are available from 8am to 7pm Monday-Friday, from 8am to 2pm Saturday, Sunday closed.
  • DVLA Swansea: 0300-790-6801.

DVLA Web Links

DVLA Mailing Addresses

Vehicle Customer Services:
DVLA
Swansea
SA99 1AR

Drivers Customer Services:
Correspondence Team
Swansea
SA6 7JL

Drivers’ Medical Enquiries:
DVLA
Swansea
SA99 1TU

DVLA Live Chat Support

You can start a live chat with customer support at DVLA Contact page.

  • Press “Start Chat” green button
  • Start chat. Chat is available from 8am to 7pm Monday-Friday, from 8am to 2pm Saturday, Sunday closed.

DVLA support e-mail

Below are steps to contact DVLA customer service by email:

DVLA Help Center

You can find more information at DVLA Support page.

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