State & Regional Agencies

How to Call a Live Person in New Hampshire Unemployment Customer Service

Below are steps to contact New Hampshire Unemployment customer service and get a live person on the phone:

  • Dial 1-603-271-7700
  • Press 5 (for all other questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from New Hampshire Unemployment

NH Unemployment Voice Main Menu

  • Press 2 if you have a claim and need assistance with your claim.
  • Press 3 if you are a Job Seeker or an employer looking for the hire.
  • Press 4 if you are an employer and need assistance with tax questions, unemployment questions or the worksheet program.
  • Press 5 for all other questions.

New Hampshire Unemployment Customer Service Representatives Hours

Live New Hampshire Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

New Hampshire Unemployment Support Phone Numbers

  • NH Unemployment Support Phone Number: 1-603-271-7700. Live New Hampshire Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • TDD Access: 1-800-735-2964.
  • New Hampshire Employment Security (NHES): 1-603-224-3311 or 1-800-852-3400.

New Hampshire Unemployment Web Links

NH Unemployment Insurance (UI) Mailing Addresses

Unemployment office:
45 S Fruit St, Concord, NH 03301, United States

NH Unemployment Live Chat Support

Live chat customer service is not available from Wisconsin DMV. To contact a live customer service representative you need to dial 1-603-271-7700 and follow the instructions above.

NH Unemployment support e-mail

  • Verify your earnings to obtain a weekly benefit amount higher than $168: [email protected]

New Hampshire UI Help Center

You can find more information at NH Unemployment Insurance (UI) Support page.

How to Call a Live Person in Idaho Unemployment Customer Service

Below are steps to contact Idaho Unemployment Benefits customer service and get a live person on the phone:

  • Dial 1-208-332-8942
  • Press 1 (for English)
  • Press 4 (general questions about unemployment insurance for citizens with your unemployment claim)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Idaho Unemployment

ID Unemployment Voice Main Menu

  • Press 2 for assistance with payment arrangements, overpayment of benefits, means or garnishments.
  • Press 3 to reschedule your re-employment services and eligibility assessment, help with your Idahoworks account or job interview and resume assistance.
  • Press 4 for general questions about unemployment insurance or citizens with your unemployment claim.
  • Press 5 for questions are citizens concerning your appeal hearing and your documents to your hearing packet.
  • Press 6 to help with Idaho’s wage and hour laws, wage claims an employer not paying for work.
  • Press 9 to repeat this message.

Idaho Unemployment Customer Service Representatives Hours

Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Idaho Unemployment Support Phone Numbers

  • ID Unemployment Support Phone Number: 1-208-332-8942. Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Business Unemployment Insurance: 1-208-947-1055.
  • Contact an unemployment tax representative: 1-208-332-3576 or 1-800-448-2977.
  • Deputy Director: 1-208-332-3576.
  • Bureau chief, UI compliance, UI area supervisor: 1-208-332-3576.
  • Operations manager: 1-208-364-7781.
  • Collection supervisor: 1-208-332-3573.
  • UI tax support supervisor: 1-208-332-3576.

Idaho Unemployment Web Links

Idaho Unemployment Insurance (UI) Mailing Addresses

Unemployment tax representative:
Administrative Offices
317 W. Main St
Boise, ID 83735

ID Unemployment Insurance (UI) Fax Number

  • Administrative Offices Unemployment Tax: 1-208-334-6301.
  • Unemployment Insurance Claimants: 1-208-639-3256.
  • Business Unemployment Insurance: 1-208-639-3256.

Idaho Unemployment Live Chat Support

Live chat customer service is not available from Idaho Unemployment. To contact a live customer service representative you need to dial 1-208-332-8942 and follow the instructions above.

Idaho Unemployment support e-mail

Idaho UI Help Center

You can find more information at Idaho Unemployment Insurance (UI) Support page.

How to Call a Live Person in Utah Unemployment Customer Service

Below are steps to contact Utah Unemployment Insurance Benefits (UI) customer service and get a live person on the phone:

  • Dial 1-801-526-4400
  • Press 1 (if you are calling about your unemployment claim or a benefit overpayment)
  • Press pound
  • Press 5 (to speak to a claims representative)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Utah Unemployment

UT Unemployment Voice Main Menu

  • Press 9 if you know your party’s extension.
  • Press 1 if you are calling about your unemployment claim or a benefit overpayment.
  • Press 2 if you represent your company and have questions about unemployment or if you wish to report unemployment fraud.

UT Unemployment Voice Sub-Menu (if you press 1)

  • Press 1 for general information
  • Press 3 to repay an overpayment or if you have questions regarding an overpayment
  • Press 5 to speak to a claims representative
  • Press the star key to repeat these options

Utah Unemployment Customer Service Representatives Hours

Live Utah Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Utah Unemployment Support Phone Numbers

  • Utah Unemployment Support Phone Number: 1-801-526-4400. Live Utah Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Questions regarding an existing claim or UI benefits in general: 1-801-612-0877 (Weber and North Davis Counties) and 1-801-375-4067 (Utah County).
  • Questions on Unemployment Insurance Claims or Benefit Costs: 1-801-526-9235.
  • Report Unemployment Insurance Fraud: 1-801-526-9235.
  • Questions or information on Unemployment Insurance Contributions (taxes): 1-801-526-9235 or 1-800-222-2857.
  • UI appeal questions or information: 1-801-526-9300.

Utah Unemployment Fax Number

  • Questions regarding an existing claim or UI benefits in general: Claims 1-801-526-4401, Monetary 1-801-526-9394, Adjudications 1-801-526-4402.
  • Questions or information on Unemployment Insurance Contributions (taxes): Except as noted below 1-801-526-9236.

Utah Unemployment Web Links

Utah Unemployment Insurance (UI) Mailing Addresses

Unemployment Insurance Contributions (taxes):
Utah Department of Workforce Services
P.O. Box 45288
140 East 300 South
Salt Lake City, UT 84145-0288

UI appeal questions:
Utah Department of Workforce Services
Adjudication Division
P.O. Box 45244
140 East 300 South
Salt Lake City, UT 84145-0244

Utah Unemployment Live Chat Support

Utah Unemployment support e-mail

Utah Unemployment doesn’t offer live support via e-mail.

Utah UI Help Center

You can find more information at Utah Unemployment Insurance (UI) Support page.

How to Call a Live Person in Hawaii Unemployment Customer Service

Below are steps to contact Hawaii Unemployment customer service and get a live person on the phone:

  • Dial 1-833-901-2272 or 1-833-901-2275
  • Say “Menu”
  • Say “One”
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Hawaii Unemployment

HI Unemployment Voice Main Menu

  • Say “One” if you are calling about general information, regular unemployment, PEUC or FPUC.
  • Say “Two” if you are calling about PUA.
  • Say “Three” if you are an employer and calling for information on employer-related matters.
  • Say “Four” if you are calling to report fraud or identity theft.
  • Say “Repeat” to repeat this menu.

Hawaii Unemployment Customer Service Representatives Hours

Live Hawaii Unemployment Insurance customer service is available from 7:45am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Hawaii Unemployment Support Phone Numbers

  • HI Unemployment Support Phone Number: 1-833-901-2272 or 1-833-901-2275. Live Hawaii Unemployment Insurance customer service is available from 7:45am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Oahu Claims Office: 1-808-586-8970.
  • Hilo Claims and Benefits: 1-808-974-4086.
  • Kona Claims and Benefits: 1-808-322-4822.
  • Maui Claims and Benefits: 1-808-984-8400.
  • Kauai Claims and Benefits: 1-808-274-3043.
  • Special Activities Unit: 1-808-586-8947.
  • Benefit Overpayment, Unemployment Abuse / Report Fraud: 1-808-586-8947.
  • Statement of Charges: 1-808-586-8951.
  • General Information (EMPLOYER SERVICES): 1-808-586-8926.
  • Registration (EMPLOYER SERVICES): 1-808-586-8982.
  • Unemployment Tax Information (EMPLOYER SERVICES): 1-808-586-8915.
  • Quarterly Wage (EMPLOYER SERVICES): 1-808-586-8982.
  • Audit Section (EMPLOYER SERVICES): 1-808-586-9795.
  • Hilo Employer Services: 1-808-974-4095.
  • Kona Employer Services: 1-808-974-4095.
  • Maui Employer Services: 1-808-984-8410.
  • Kauai Employer Services: 1-808-274-3025.
  • New Hire Reports: 1-808-692-7029.

Hawaii Unemployment Insurance (UI) Web Links

Hawaii Unemployment Insurance (UI) Mailing Addresses

Oahu Claims Office:
830 Punchbowl St., Rm 110
Honolulu, HI 96813

Hilo Claims and Benefits:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Kona Claims and Benefits:
81-990 Halekii St., Rm 2090
Kealakekua, HI 96750

Maui Claims and Benefits:
54 South High St., Rm 201
Wailuku, HI 96793

Kauai Claims and Benefits:
4370 Kukui Grove St., Ste 3-214
Lihue, HI 96766

Hilo Employer Services:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Kona Employer Services:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Maui Employer Services:
54 South High St., Rm 201
Wailuku, HI 96793

Kauai Employer Services:
4370 Kukui Grove St., Ste 3-214
Lihue, HI 96766

HI Unemployment Live Chat Support

Live chat customer service is not available from Hawaii Unemployment. To contact a live customer service representative you need to dial 1-833-901-2272 and follow the instructions above.

Hawaii Unemployment support e-mail

Hawaii UI Help Center

You can find more information at Hawaii Unemployment Insurance (UI) Support page.

How to Call a Live Person in Alaska Unemployment Customer Service

Below are steps to contact Alaska Unemployment customer service and get a live person on the phone:

  • Dial 1-907-269-4700
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Alaska Unemployment

Alaska Unemployment Customer Service Representatives Hours

Live Alaska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Alaska Unemployment Support Phone Numbers

  • AK Unemployment Support Phone Number: 1-907-269-4700. Live Alaska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Anchorage UI Claim Center: 1-907-269-4700 (VICTOR: 1-907-277-0693).
  • Juneau UI Claim Center: 1-907-465-5552 (VICTOR: 1-907-586-4650).
  • Fairbanks UI Claim Center: 1-907-451-2871 (VICTOR: 1-907-451-6126).
  • Department of Labor & Workforce Development Employment and Training Services: 1-907-465-2712.
  • Report UI fraud: 1-907-269-4880 or toll free at 1-877-272-4635.

Alaska Unemployment Web Links

Alaska Unemployment Insurance (UI) Mailing Addresses

Anchorage UI Claim Center:
P.O. Box 241767
Anchorage, AK 99524-1767

Juneau UI Claim Center:
P.O. Box 115509
Juneau, AK 99811-5509

Department of Labor & Workforce Development Employment and Training Services:
P.O. Box 115509
Juneau, AK 99811-5509

AK Unemployment Live Chat Support

  • Go to the Alaska Unemployment page.
  • Click the “Unemployment Insurance questions? Chat with our virtual assistant” blue button.
  • Start chat.

Alaska Unemployment support e-mail

Alaska UI Help Center

You can find more information at Alaska Unemployment Insurance (UI) Support page.

How to Call a Live Person in Arkansas Unemployment Customer Service

Below are steps to contact Arkansas Unemployment customer service and get a live person on the phone:

  • Dial 1-855-225-4440
  • Press 2 (if you need to speak to a representative, to finalize your claim, backdate an existing claim or address any issue with your claim)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Arkansas Unemployment

AR Unemployment Voice Main Menu

  • Press 1 if you need to reset or unlock your PIN or make an address correction.
  • Press 2 if you need to speak to a representative, to finalize your claim, backdate an existing claim or address any issue with your claim.

Arkansas Unemployment Customer Service Representatives Hours

Live Arkansas Unemployment Insurance customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.

Arkansas Unemployment Support Phone Numbers

  • AR Unemployment Support Phone Number: 1-855-225-4440 or 1-501-682-2121. Live Arkansas Unemployment Insurance customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
  • Automated Weekly Claims System: 1-501-907-2590.
  • Toll Free Interstate Support: 1-866-392-7284.
  • Employer registration, account maintenance, internet registration assistance: 1-501-682-3798.
  • Quarterly wage updates, internet online reporting assistance: 1-501-682-3100.
  • Quarterly Benefit Statements: 1-501-682-1181.
  • Unemployment Assistant Director: 1-501-683-5342.
  • You have questions about your claim: 1-844-908-2178.

Arkansas Unemployment Web Links

Arkansas Unemployment Insurance (UI) Mailing Addresses

Arkansas Division of Workforce Services:
P.O. Box 2981
Little Rock, AR 72203

Arkansas Unemployment Live Chat Support

Live chat customer service is not available from Arkansas Unemployment. To contact a live customer service representative you need to dial 1-855-225-4440 and follow the instructions above.

Arkansas Unemployment support e-mail

Arkansas UI Help Center

You can find more information at Arkansas Unemployment Insurance (UI) Support page.

How to Call a Live Person in Maine Unemployment Customer Service

Below are steps to contact Maine Unemployment customer service and get a live person on the phone:

  • Dial 1-800-593-7660
  • Press 2 (to speak with an unemployment customer service agent)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Maine Unemployment

ME Unemployment Voice Main Menu

  • Press 1 to access self-service, to file a weekly claim or update your personal information.
  • Press 2 to speak with an unemployment customer service agent.

Maine Unemployment Customer Service Representatives Hours

Live Maine Unemployment Insurance customer service is available from 8am to 3pm Monday-Friday, Saturday-Sunday closed.

Maine Unemployment Support Phone Numbers

  • ME Unemployment Support Phone Number: 1-800-593-7660. Live Maine Unemployment Insurance customer service is available from 8am to 3pm Monday-Friday, Saturday-Sunday closed.
  • TTY: Maine relay: 711.
  • Unemployment Tax: 1-207-621-5120. Live customer service representatives from Maine Unemployment Insurance are available from 8am to 12:30pm Monday-Friday, Saturday-Sunday closed.
  • Employment Services, CareerCenter, and Foreign Labor Certification: 1-207-623-7981.
  • CareerCenter Hotline: 1-888-457-8883.
  • Foreign Labor Certification: 1-207-623-7900.
  • Labor Standards: 1-207-623-7900.
  • Rehabilitation Services: 1-800-760-1573.
  • Center for Workforce Research and Information: 1-207-623-7900.

Maine Unemployment Web Links

Maine Unemployment Insurance (UI) Mailing Addresses

Maine Department of Labor:
54 State House Station
Augusta, ME 04333-0054

ME Unemployment Live Chat Support

Live chat customer service is not available from ME Unemployment. To contact a live customer service representative you need to dial 1-800-593-7660 and follow the instructions above.

ME Unemployment support e-mail

Below are steps to contact Maine Unemployment customer service by email:

Maine UI Help Center

You can find more information at Maine Unemployment Insurance (UI) Support page.

How to Call a Live Person in Nebraska Unemployment Customer Service

Below are steps to contact Nebraska Unemployment customer service and get a live person on the phone:

  • Dial 1-855-995-8863
  • Press or say “one” (for English)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Nebraska Unemployment

Nebraska Unemployment Customer Service Representatives Hours

Live Nebraska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Nebraska Unemployment Support Phone Numbers

  • NE Unemployment Support Phone Number: 1-855-995-8863. Live Nebraska Unemployment Insurance customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Equal Opportunity Program/Employer TDD: 1-800-833-7352.
  • Assistance with Unemployment Insurance TTY: 1-402-471-0016.
  • Unemployment Insurance Tax Information: 1-402-471-9898.
  • On-site Safety & Health Consultation Program: 1-402-471-4714.
  • State-Level Equal Opportunity Officer: 1-402-471-8358.
  • Contractor Registration: 1-402-471-2239.
  • Wage Complaints, Labor Standards: 1-402-471-2239.

Nebraska Unemployment Web Links

Nebraska Unemployment Live Chat Support

Live chat customer service is not available from Nebraska Unemployment. To contact a live customer service representative you need to dial 1-855-995-8863 and follow the instructions above.

Nebraska Unemployment support e-mail

Nebraska UI Help Center

You can find more information at NE Unemployment Insurance (UI) Support page.

How to Call a Live Person in Mississippi Unemployment Customer Service

Below are steps to contact Mississippi Unemployment customer service and get a live person on the phone:

  • Dial 1-601-493-9427
  • Press 1 (for English)
  • Press 1 (if you are an employer)
  • Press 3 (for all other employer-related questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Mississippi Unemployment

MS Unemployment Voice Main Menu

  • Press 1 if you are an employer.
  • Press 2 if you are a claimant.
  • Press 3 to file an appeal.
  • Press 4 to reach the benefit payment control or fraud department.

MS Unemployment Voice Sub-Menu (if you press 1)

  • Press 1 for questions related to unemployment taxes.
  • Press 2 to reset your password.
  • Press 3 for all other employer-related questions.

Mississippi Unemployment Customer Service Representatives Hours

Live Mississippi Unemployment Insurance customer service is available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

Mississippi Unemployment Support Phone Numbers

  • MS Unemployment Support Phone Number: 1-601-493-9427 or 1-601-326-1119. Live Mississippi Unemployment Insurance customer service is available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
  • Pandemic Unemployment Assistance (PUA) or for PUA Assistance: 1-601-493-9427.
  • Unemployment Insurance Tax assistance: 1-601-493-9427. Live customer service representatives from Mississippi Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Mississippi follows the Department of Labor federal regulations for Child Labor, Overtime, Employer Rights, Labor Laws, and Minimum Wage: 1-866-487-9243.
  • Work Opportunities Tax Credit program for Businesses: 1-601-321-6013.
  • Global Trade Adjustment Assistance for businesses and workers facing layoffs due to foreign competition: 1-601-321-6424.
  • Rapid Response services and resources for employers and workers affected by business closure or layoff: 1-800-762-2781.
  • Veteran Services: 1-601-321-6512.
  • Foreign Labor certification: 1-601-321-6030.
  • Employment and Training programs: 1-601-321-5431.

Mississippi Unemployment Web Links

Mississippi Unemployment Insurance (UI) Mailing Addresses

Mississippi Department of Employment Security:
Office of the Governor
1235 Echelon Parkway
P.O. Box 1699
Jackson, MS 39215-1699

MS Unemployment Live Chat Support

Live chat customer service is not available from MS Unemployment. To contact a live customer service representative you need to dial 1-601-493-9427 and follow the instructions above.

MS Unemployment support e-mail

MS UI Help Center

You can find more information at MS Unemployment Insurance (UI) Support page.

How to Call a Live Person in New Mexico Unemployment Customer Service

Below are steps to contact New Mexico Unemployment customer service and get a live person on the phone:

  • Dial 1-877-664-6984
  • Press 1 (for English)
  • Press 1 (if you are a customer filing a new claim, calling about your existing claim or if you’re a job seeker)
  • Press 3
  • Enter 9 digits social security number
  • Press pound
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from New Mexico Unemployment

NM Unemployment Voice Main Menu

  • Press 1 if you are a customer filing a new claim, calling about your existing claim or if you’re a job seeker.
  • Press 2 if you are an employer or third party agent.

NM Unemployment Voice Sub-Menu (if you press 1)

  • Press 2 if you have an overpayment issues
  • Press 3 if you need to file a new claim, certify your weekly benefits or if you have a question about your claim
  • Press 4 if you need assistance with your password, username or other technical support

New Mexico Unemployment Customer Service Representatives Hours

Live New Mexico Unemployment Insurance customer service is available from 7am to 5pm Monday-Friday, Saturday-Sunday closed.

New Mexico Unemployment Support Phone Numbers

  • NM Unemployment Support Phone Number: 1-877-664-6984. Live New Mexico Unemployment Insurance customer service is available from 7am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Unemployment Fraud Investigations: 1-505-243-7283.
  • Appeals: 1-800-227-7325.
  • Claims and Tax: 1-877-664-6984.
  • Overpayments/Collections: 1-877-664-6984.
  • Employment Services Division: 1-505-841-8437.
  • Foreign Labor Certification: 1-575-546-0192.
  • Trade Adjustment Assistance: 1-505-841-8715.
  • Apprenticeship: 1-505-841-8565.
  • Work Opportunity Tax Credit: 1-505-841-8444.
  • Federal Bonding Program: 1-505-841-8444.
  • Rapid Response: 1-505-841-9393.

New Mexico Department of Labor Web Links

NM Unemployment Insurance (UI) Mailing Addresses

New Mexico Department of Workforce Solutions:
PO Box 1928
Albuquerque, NM 87103

NM Unemployment Live Chat Support

  • Go to the NM Unemployment page.
  • Click the “Questions?” blue button in the bottom right corner of the page.
  • Start chat.

NM Unemployment support e-mail

New Mexico UI Help Center

You can find more information at NM Unemployment Insurance (UI) Support page.