Below are steps to contact Idaho Unemployment Benefits customer service and get a live person on the phone:
- Dial 1-208-332-8942
- Press 1 (for English)
- Press 4 (general questions about unemployment insurance for citizens with your unemployment claim)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Idaho Unemployment
ID Unemployment Voice Main Menu
- Press 2 for assistance with payment arrangements, overpayment of benefits, means or garnishments.
- Press 3 to reschedule your re-employment services and eligibility assessment, help with your Idahoworks account or job interview and resume assistance.
- Press 4 for general questions about unemployment insurance or citizens with your unemployment claim.
- Press 5 for questions are citizens concerning your appeal hearing and your documents to your hearing packet.
- Press 6 to help with Idaho’s wage and hour laws, wage claims an employer not paying for work.
- Press 9 to repeat this message.
Idaho Unemployment Customer Service Representatives Hours
Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
Idaho Unemployment Support Phone Numbers
- ID Unemployment Support Phone Number: 1-208-332-8942. Live Idaho Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
- Business Unemployment Insurance: 1-208-947-1055.
- Contact an unemployment tax representative: 1-208-332-3576 or 1-800-448-2977.
- Deputy Director: 1-208-332-3576.
- Bureau chief, UI compliance, UI area supervisor: 1-208-332-3576.
- Operations manager: 1-208-364-7781.
- Collection supervisor: 1-208-332-3573.
- UI tax support supervisor: 1-208-332-3576.
Idaho Unemployment Web Links
- Idaho Unemployment Web Site
- Idaho Unemployment Facebook page
- Idaho Unemployment Twitter page
- Idaho Unemployment Youtube page
Idaho Unemployment Insurance (UI) Mailing Addresses
Unemployment tax representative:
317 W. Main St
Boise, ID 83735
ID Unemployment Insurance (UI) Fax Number
- Administrative Offices Unemployment Tax: 1-208-334-6301.
- Unemployment Insurance Claimants: 1-208-639-3256.
- Business Unemployment Insurance: 1-208-639-3256.
Idaho Unemployment Live Chat Support
Live chat customer service is not available from Idaho Unemployment. To contact a live customer service representative you need to dial 1-208-332-8942 and follow the instructions above.
Idaho Unemployment support e-mail
- Report potential website security issues: [email protected]
Idaho UI Help Center
You can find more information at Idaho Unemployment Insurance (UI) Support page.