How to Call a Live Person in Utah Unemployment Customer Service

Below are steps to contact Utah Unemployment Insurance Benefits (UI) customer service and get a live person on the phone:

  • Dial 1-801-526-4400
  • Press 1 (if you are calling about your unemployment claim or a benefit overpayment)
  • Press pound
  • Press 5 (to speak to a claims representative)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Utah Unemployment

UT Unemployment Voice Main Menu

  • Press 9 if you know your party’s extension.
  • Press 1 if you are calling about your unemployment claim or a benefit overpayment.
  • Press 2 if you represent your company and have questions about unemployment or if you wish to report unemployment fraud.

UT Unemployment Voice Sub-Menu (if you press 1)

  • Press 1 for general information
  • Press 3 to repay an overpayment or if you have questions regarding an overpayment
  • Press 5 to speak to a claims representative
  • Press the star key to repeat these options

Utah Unemployment Customer Service Representatives Hours

Live Utah Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Utah Unemployment Support Phone Numbers

  • Utah Unemployment Support Phone Number: 1-801-526-4400. Live Utah Unemployment Insurance customer service is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • Questions regarding an existing claim or UI benefits in general: 1-801-612-0877 (Weber and North Davis Counties) and 1-801-375-4067 (Utah County).
  • Questions on Unemployment Insurance Claims or Benefit Costs: 1-801-526-9235.
  • Report Unemployment Insurance Fraud: 1-801-526-9235.
  • Questions or information on Unemployment Insurance Contributions (taxes): 1-801-526-9235 or 1-800-222-2857.
  • UI appeal questions or information: 1-801-526-9300.

Utah Unemployment Fax Number

  • Questions regarding an existing claim or UI benefits in general: Claims 1-801-526-4401, Monetary 1-801-526-9394, Adjudications 1-801-526-4402.
  • Questions or information on Unemployment Insurance Contributions (taxes): Except as noted below 1-801-526-9236.

Utah Unemployment Web Links

Utah Unemployment Insurance (UI) Mailing Addresses

Unemployment Insurance Contributions (taxes):
Utah Department of Workforce Services
P.O. Box 45288
140 East 300 South
Salt Lake City, UT 84145-0288

UI appeal questions:
Utah Department of Workforce Services
Adjudication Division
P.O. Box 45244
140 East 300 South
Salt Lake City, UT 84145-0244

Utah Unemployment Live Chat Support

Utah Unemployment support e-mail

Utah Unemployment doesn’t offer live support via e-mail.

Utah UI Help Center

You can find more information at Utah Unemployment Insurance (UI) Support page.

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