How to Call a Live Person in Indiana Department of Workforce Development Customer Service

Below are steps to contact Indiana Unemployment customer service and get a live person on the phone:

  • Dial 1-800-891-6499
  • Press 2 (if you are an employee)
  • Press 3 (to speak with an agent)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Indiana Unemployment

Indiana Unemployment Voice Main Menu

  • Press 1 if you are a claimant.
  • Press 2 if you are an employee.

Indiana Unemployment Voice Sub-Menu (if you press 2)

  • Press 1 for general information about the employer Self Service registration process
  • Press 2 for information about the state information data exchange system otherwise known as SIDES
  • Press 3 to speak with an agent

Indiana Unemployment Customer Service Representatives Hours

Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.

Indiana Unemployment Support Phone Numbers

  • Indiana Unemployment Support Phone Number: 1-800-891-6499. Live Indiana Unemployment customer service is available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.
  • If you do not have access to a computer or smart phone to file for UI: 1-800-298-6650.
  • TDD/TTY line: 1-317-232-7560.

Indiana Department of Workforce Development Web Links

Indiana Unemployment Mailing Addresses

Headquarter:
Research and Analysis
10 N. Senate Avenue, SE 211
Indianapolis, IN 46204

IN Unemployment support email

Indiana Unemployment Live Chat Support

You can start a live chat with customer support at Indiana Unemployment Contact page.

  • To scroll down
  • Press the “Live Chat with State Information Center” button in the bottom left corner
  • Press the “Live Chat” blue button

Indiana Unemployment Help Page

You can find more information at Indiana Unemployment Customers Support page.

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