How to Call a Live Person in Green Dot Moneypak Customer Service

MoneyPak is a cash top-up card provided by Green Dot Corporation. With Moneypak you can reload prepaid cards, PayPal or Serve accounts. Since Moneypak is a card service provided by Green Dot Corporation you should use Green Dot customer service department to reach a live person representative via (866) 795-7597 phone number. It is important to know that in order to get connected with someone from Green Dot regarding your Moneypak card you need to have this card in possession. Green Dot phone support system will require you to enter either card number of your social security number to get to their support representatives.

If your issue with Green Dot Moneypak could not be resolved via (866) 795-7597 phone number you should try following methods which give access to live customer service from Green Dot:

  • Message Green Dot via Facebook on Green Dot Facebook page. Press “Send Message” button in Facebook to start a conversation with Green Dot.
  • Direct Message Green Dot via Twitter on Green Dot Cards Twitter page. Press “Message” button on the sidebar to start a conversation with live Green Dot representative
  • Mail Green Dot to Green Dot, P.O. Box 5100, Pasadena, CA 91117. Green Dot will contact you back when they receive your mail

If you want to ask for a refund for your Green Dot MoneyPak card you can use following form on Green Dot Moneypak website: https://www.attheregister.com/moneypak/profile/refund/request. This form allows you to get back the money you placed on they Moneypak card.

How do I speak to a live person if Green Dot Moneypak contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Green Dot Moneypak website.
  • Open Green Dot Moneypak Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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