How to Call a Live Person in T-Mobile Customer Service

Below are steps to contact T-Mobile customer service and get a live person on the phone:

  • Dial 1-800-866-2453
  • Press 1
  • Say “I don’t have one”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from T-Mobile

T-Mobile Voice Main Menu

  • Press 1 if you are an existing customer and would like to speak to a customer care to replace your existing handset or for billing and account information
  • Press 2 to become a new T-mobile customer or to add a new line of service to your new T-mobile account
  • Press 3 for all questions regarding moving your number to T-mobile
  • Press 4 to activate a newly received T-mobile phone
  • Press 7 to repeat these options

T-Mobile Customer Service Representatives Hours

Live T-Mobile customer service is available 24 hours a day seven days a week.

T-Mobile Support Phone Numbers

  • T-Mobile Support Phone Number: 1-800-866-2453. Live T-Mobile customer service is available 24 hours a day seven days a week.
  • Business: 1-844-428-9675.
  • General Customer Care & Technical Support: 1-800-937-8997.
  • International Callers: 1-505-998-3793.
  • Call Us – TTY: 1-877-296-1018.
  • Payment: 1-877-453-1304.

T-Mobile Web Links

T-Mobile Mailing Address

Questions and Comments:
T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380

Bankruptcy Legal Notices”
T-Mobile Bankruptcy Team
PO Box 53410
Bellevue, WA 98015-3410

T-Mobile Customer Support email

Customer service via e-mail is not available from T-Mobile.

T-Mobile Live Chat Support

You can start a live chat with customer support at T-Mobile Contact page by clicking the “Chat with an expert” button.